Where You’ll Work

Founded in 1973, Dignity Health - Methodist Hospital is a 158-bed, acute care, nonprofit hospital located in Sacramento, California, serving over 80,000 patients annually. The hospital also has a 171-bed skilled nursing facility providing both short and long-term medical and rehabilitative care. We’re proud to share that Dignity Health has been recognized as one of America’s Greatest Workplaces of 2025 and a 2025 Greatest Workplace for Diversity by Newsweek. Methodist Hospital has been designated an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation and was recently named a Best Hospital for Maternity Care by U.S. News & World Report.

As part of Dignity Health, you’ll be joining a healthcare team dedicated to providing excellent, compassionate care to patients across the U.S. Our mission is to deliver compassionate, high-quality care to all, especially the vulnerable. Our vision is to be a national leader in transforming healthcare through clinical excellence, advocacy, and community partnerships. Our core value of humankindness leads us to build an inclusive and equitable environment for patients and employees alike.  

One Community. One Mission. One California 

Job Summary and Responsibilities

Provides integrated support to patients, physicians and other medical staff by providing a hands-on approach to total quality of patient care through the delivery of a full continuum of medication administration for the specialty and home delivery pharmacy. Facilitates accurate, safe, efficient, and timely dispensing of prescription and OTC medications in accordance with Company and department policies and procedures, and all state and federal regulations. Functions as an individual contributor within the business and works to operationalize the strategic initiatives and priorities of CommonSpirit Specialty Pharmacy or other local/system strategies.

• Prescription management: Accurately complete prescription orders received from patients and providers to include data entry, data verification, drug utilization review (i.e dosing and indication verification, therapeutic duplications and interactions, allergy review, and other safety verifications), filling, labeling, final product verification, and staging for delivery. Receives and fills prescriptions per patient request, prescription receipt from the provider, or per notification from the clinical specialty pharmacy team. Accurately bills the prescription to insurance, including commercial and government coverage, copay cards, financial assistance, in accordance with all rules and regulations of each individual covering entity. Notifies clinical specialty pharmacy team, provider, or patient of any payor discrepancies, drug outages, or other billing/delivery issues. Counsels, and educates patients, physicians, residents, nurses and other healthcare providers, in coordination with the clinical team, on drug/OTC information in accordance with state/federal law.

• Clinical: Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; and participating in professional organizations. Willing to do whatever is necessary for the betterment of the Company. Maintain current knowledge, skills, and best practices as related to specialty pharmacy and complete all training, both clinical and operational, assigned by CommonSpirit Health or leaders. Cultural Sensitivity and Competence: Demonstrates proper use of communication tools/materials for effective communication and understands how the culture(s) of patient populations can affect communication, collaboration and the provision of care, treatment and services.

• Shipping: Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Complies with all packaging and shipping regulations and packouts approved by specialty pharmacy leadership in compliance with payor, manufacturer, and Medicare regulations. Identify and assemble supplies necessary for select medications such as welcome kits, sharps containers, needles/syringes, alcohol swabs, Band-Aids, and manufacturer starter kits. Prepares medication for delivery to patients and departments

• Communication: Works closely with the specialty pharmacy clinical team to ensure accurate dispensing and delivery of specialty medications to patients. Answers, resolves and triages inbound inquiries in a courteous and timely manner. Resolves insurance related issues and assists patients with various forms of financial assistance; Communicates with and assists pharmacy buyers to maintain pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications. Communication with specialty teams (dispensing team, clinical pharmacists, liaisons) to provide continued patient care. Follow-up with medical providers to clarify prescribed medications and prescriptions. Handles customer service issues as appropriate

• Operations: Assist in meeting accreditation standards (answering the phone, cold chain testing, etc.) by understanding all rules, policies and SOPs for compliance. Manage, organize, and update relevant data using database applications. Oversee and directs the workflow of pharmacy ancillary staff and identify operational, productivity, quality, and customer-service standards issues. Resolve problems, recommend improvements, and implement change to ensure workflow and operations amongst the specialty pharmacy team is efficient. Actively participates in process improvement initiatives. Protects the organization's value by keeping information confidential. Responsible for opening and closing of pharmacy and shift change duties. Keeps pharmacy surface areas, shelving, equipment and flooring clean, neat and well organized as evidenced by inspection and as expected via policy

• Other duties may include: Administration of routine and travel immunizations, compounding, bedside delivery with medication consultation or meds to beds program, participation in applicable collaborative practice agreements or therapy protocols, MTM participation.

   

Job Requirements

Required:

• BS in Pharmacy or PharmD from an accredited school of pharmacy
• Minimum of 1 year experience (or equivalent experience) in a retail, specialty, or disease state specialty setting applicable to specialty pharmacy patients
• Immunization Continuing Education required if immunization services are provided and if required by state in which the employee works
• Board Certified Pharmacist License
• BLS Certification if applicable by location
• Immunization Certification, if applicable

Preferred: Pharm D degree from an accredited institution