Summary

Serves as the Pharmacy ADP Program Manager (ADPAC) responsible for the operation and support of pharmacy automated data processing and information systems across the Fayetteville VA health care system, including the medical center, health care centers, CBOCs, and outpatient dialysis clinic. Coordinates with IT and other services to maintain system functionality, analyze data, provide staff training, support reporting needs, and recommend automation and technology improvements.

Duties

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Duties include, but are not limited to:

• Serves as the Pharmacy Automated Data Processing Application Coordinator (ADPAC) responsible for the administration, maintenance, and optimization of pharmacy automated data processing systems including VistA, CPRS, GUI applications, and other pharmacy automation technologies.
• Coordinates and manages pharmacy automation systems including ScriptPro, Omnicell, Automed, and other automated dispensing or medication management systems, ensuring functionality, integration, and operational efficiency.
• Acts as the primary liaison between Pharmacy Service, Information Technology (IT), Biomedical Engineering, and Informatics staff to resolve software, hardware, and network issues affecting pharmacy operations.
• Oversees testing, implementation, and upgrades of VistA, CPRS, and other pharmacy information systems, ensuring minimal disruption to pharmacy operations and compliance with VA standards.
• Develops, implements, and maintains data collection systems, reports, and automated solutions to support pharmacy workload monitoring, operational analysis, and performance improvement.
• Serves as the Information Security Coordinator for Pharmacy Service, ensuring compliance with VA information security policies and safeguarding electronic pharmacy data through access controls and security procedures.
• Maintains familiarity with pharmacy operations and identifies opportunities to improve workflow efficiency through automation and technology.
• Serves as the first-line troubleshooter for pharmacy software and hardware issues, coordinating with IT and other technical services to ensure timely resolution.
• Installs, maintains, and monitors Drug Accountability software, ensuring accurate inventory tracking and internal controls for medication management.
• Coordinates physical inventory reviews and drug accountability audits, investigating discrepancies and reporting findings to pharmacy leadership.
• Monitors medication stock movement between pharmacy locations to ensure accurate electronic documentation and inventory accountability.
• Participates in the evaluation and procurement of pharmacy automation and information systems, providing recommendations to pharmacy leadership regarding hardware and software needs.
• Provides training and orientation to pharmacy staff and other health care personnel on pharmacy information systems including VistA, CPRS, security protocols, and pharmacy automation tools.
• Develops and delivers annual information security and system training for Pharmacy Service staff.
• Collaborates with pharmacy leadership to develop and maintain automated contingency plans and backup processes to ensure continuity of operations during system outages.
• Prepares reports, data analysis, and presentations to support pharmacy operations, quality improvement initiatives, and committee activities such as Pharmacy and Therapeutics (P&T) Committee.
• Serves on facility and national workgroups or committees related to pharmacy automation, information systems, and medication management initiatives.
• Communicates effectively with pharmacy leadership, interdisciplinary teams, and external stakeholders to improve pharmacy automation capabilities and patient care outcomes.
• May perform clinical pharmacist functions as workload dictates.
• Supervisory duties, as assigned.

Work Schedule: Monday-Friday 8:00am- 4:30pm

Telework: Ad hocVirtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
• Education:
  
  • Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois [redacted]; phone: [redacted], or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) School transcripts must be submitted with your application. OR,
  • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). A copy of the FPGEC certificate must be submitted with your application.
• Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. An active copy of unrestricted license to practice pharmacy must be submitted.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)Grade Determinations:GS-13 - Facility Program Manager. Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs. Develops, organizes, coordinates and manages 6 single or multiple program areas within the medical facility; this may include a single program area at multiple facilities. The Program Manager title is reserved for those individuals who have one or more of the following: supervisory responsibilities for various sections within Pharmacy Service; a complex program requiring coordination of multiple locations such as medical center care facilities, Community Based Outpatient Clinics (CBOCs), rural health, telemedicine, etc; specialized areas of a complex nature such as nuclear pharmacy, quality assurance, pharmacy informatics, clinical applications coordinator, Home Based Primary Care, pharmacoeconomist or liaison pharmacist duties requiring the coordination of processes with other medical facilities or VISNs.

Experience: In addition to the GS-12 requirements, candidates must have 1 year of experience equivalent to the next lower grade level (GS-12).AND Applicant must meet the knowledge, skills, and abilities listed below:

• Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
• Expert understanding of regulatory and quality standards for their program area.
• Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise.
• Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
• Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-13.Physical Requirements: The work requires regular and recurring physical exertion, involving standing/sitting for prolonged periods of time, lifting/carrying of pharmaceutical supplies weighing up to 50 lbs, and bending/stooping. The work may entail repetitive wrist movement while using various size syringes, vial cap removal, and typing.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the typ