The Opportunity: Personal Lines Property & Casualty Underwriting SupervisorAs a Personal Lines Property & Casualty Underwriting Supervisor, you'll play a key role in leading your underwriting team by:
- Overseeing underwriting quality and ensuring alignment with Portage Mutual's risk appetite and service standards.
- Providing guidance and expertise on complex cases to support sound decision-making.
- Fostering team development through coaching, mentoring, and knowledge sharing.
- Building and strengthening relationships with brokers to drive profitable growth.
- Collaborating with cross-functional teams to support continuous improvement initiatives and uphold a culture of excellence in underwriting practices.
We're looking for a strategic, collaborative leader who demonstrates strong underwriting expertise, champions team growth, and is committed to delivering outstanding service to our broker partners.
What You'll Do:- Oversee and ensure the accurate and consistent application of underwriting policies, procedures, and service standards across the team, adhering to all applicable laws and regulations.
- Provide technical expertise and guidance to underwriters on complex or unique risks, ensuring sound underwriting decisions.
- Conduct post-loss underwriting reviews to identify trends, areas for improvement, and opportunities to enhance risk management practices.
- Maintain a thorough understanding of market trends and competitive landscape to inform underwriting strategies.
- Participate in the development and implementation of underwriting guidelines and best practices.
- Develop and maintain strong relationships with key brokers.
- Communicate underwriting business rules, guidelines, and risk appetite effectively to brokers.
- Collaborate with brokers to develop and maintain a profitable book of business, identifying opportunities for growth and retention.
- Address and resolve broker concerns or issues promptly and professionally.
- Conduct regular check-ins and performance reviews and provide constructive feedback to support individual and team performance.
- Promote a collaborative and supportive team environment, encouraging knowledge sharing and problem-solving.
- Champion employee development by creating and implementing individual development plans and provide ongoing coaching, mentorship, and access to training opportunities to enhance team capabilities and promote career advancement.
- Lead the recruitment and onboarding process for new team members ensuring a comprehensive onboarding experience that equips new hires with the knowledge, skills and resources needed to succeed in their roles.
- Contribute to the development and implementation of strategic initiatives to improve underwriting processes and outcomes.
- Provide input and recommendations on market trends, competitive landscape, and emerging risks.
What You'll Bring:- Minimum of 7 years' experience in personal lines underwriting or related field, with demonstrated leadership or supervisory experience.
- In-depth knowledge of underwriting principles, practices and regulations, risk analysis, pricing strategies, and product development across key segments such as personal and casualty insurance.
- Proven ability to lead, coach and mentor a team, fostering a positive and productive work environment.
- Deep familiarity with underwriting philosophies, statutory constraints, technical manuals, and rating programs.
- Excellent written and verbal communication skills with the ability to effectively communicate with underwriters, brokers and internal stakeholders.
- Strong analytical and problem-solving capabilities, with the ability to identify and address complex underwriting issues.
- Proven ability to establish and maintain professional, long-term relationships with brokers and internal partners.
- Ability to think strategically and contribute to the development of underwriting strategies and initiatives.
- Ability to adapt to changing market conditions and company priorities.
- Proficient in Microsoft Office Suite and relevant underwriting systems (e.g., Guidewire), with the ability to adapt to new technologies.
- Skilled at working with internal teams and brokers to deliver excellent service and optimal underwriting outcomes.
- Ability to work independently while effectively collaborating within a team environment.
- Open to change, with a focus on continuous improvement and personal development.
- Bachelor's degree in finance, business, or a related field or an equivalent combination of education and experience
- CIP, CRM or FCIP designation completed
This hybrid position is based in Edmonton, Alberta in-office 2-3 days per week.The targeted pay range for this position in the following location is:
Canada - Edmonton: $76,600 - $95,000 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role and level.
The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
Portage Mutual uses artificial intelligence and automations in its recruitment practices for activities that may include searching for qualified candidates, screening applications, preparing interview questions, recording interviews, drafting transcripts and other administrative tasks. AI is never used for decision making purposes.
Ready to Make an Impact?If you're seeking a rewarding career with a company that values its employees and is committed to making a difference, we invite you to apply! If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply!
Please submit your resume and cover letter!
We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).
