JP Morgan Chase & Co.

Performance Marketing Chase Wealth Management Senior Business Analyst

JP Morgan Chase & Co.$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience.
  • Demonstrate experience in business analysis and data analytics.
  • Proficient in Jira, Figma, and data analysis tools (e.g., MS Excel).
  • Skilled at translating design concepts into actionable technical specifications.
  • Ability to write clear BDD scenarios and measurable acceptance criteria.
  • Experience facilitating agile ceremonies and supporting agile practices (Scrum/Kanban).
  • Proficient in applying approved AI tools to improve business analysis throughput and quality.

Responsibilities

  • Collaborate with product owners, architects, developers, and UX partners for alignment between business goals and technical delivery.
  • Lead agile ceremonies including pre-refinement sessions, sprint planning, and daily scrum calls as necessary.
  • Elicit, analyze, and document requirements with complete traceability.
  • Apply Behavior-Driven Development practices to validate and clarify requirements.
  • Leverage Figma and Jira for design collaboration and backlog maintenance.
  • Utilize AI tools to enhance business analysis workflows while ensuring human oversight.
  • Track and analyze delivery KPIs to communicate insights and improve project outcomes.

Benefits

  • Support both project-based and operational requests.
  • Contribute to high-profile client initiatives.
  • Work in an inclusive and collaborative team environment.
Full Job Description
JOB DESCRIPTION

As a Senior Business Analyst on the Performance Marketing team, you will work in a dynamic, cross-functional team to drive digital transformation and deliver clear, measurable business impact. You will facilitate agile methodologies, integrate BDD practices to translate stakeholder needs into clear requirements, leverage tools like Figma and Jira, and partner with technical, business, and UX design teams to ensure our digital platforms meet evolving market needs. You will also use approved AI tools and prompt engineering to accelerate analysis, documentation, and communications while maintaining strong controls, traceability, and quality.


  • Collaborate with product owners, architects, developers, and UX partners to bridge business goals and technical delivery.

  • Lead agile ceremonies including pre-refinement sessions, sprint 0 planning, and (as needed) daily scrum calls.

  • Elicit, analyze, and document requirements (epics, features, user stories, acceptance criteria) with end-to-end traceability.

  • Apply BDD practices, writing clear “Given–When–Then” scenarios to validate and refine requirements with technical and non-technical partners.

  • Leverage Figma and Jira to facilitate design collaboration and maintain a well-groomed delivery backlog.

  • Use approved AI tools to accelerate BA workflows (meeting summaries, requirement drafts, backlog notes, data exploration hypotheses, and test case outlines) with human review and sign-off.

  • Design and iterate prompts for BA delivery (decomposition, edge-case discovery, test scenario generation, and release notes) using structured outputs (tables/JSON) and rubric-based evaluation.

  • Build and maintain reusable assets (story templates, UAT script skeletons, stakeholder update formats, and prompt libraries) for recurring BA workflows.

  • Partner with platform teams to gather requirements and author improvement suggestions; support developers on technical improvements, performance optimization, and refactoring as needed.

  • Evaluate change impacts through impact/gap analyses; identify risks, document mitigations, and present recommendations to stakeholders.

  • Track and analyze delivery KPIs (ticket fallout/quality, capacity such as points per developer per sprint, and first-time testing pass rate) and communicate insights to improve outcomes.


  • Bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience.

  • Demonstrate experience in business analysis and data analytics.

  • Use Jira, Figma, and data analysis tools (e.g., MS Excel) proficiently.

  • Translate design concepts into clear, actionable technical specifications.

  • Write clear BDD scenarios (“Given–When–Then”) and measurable acceptance criteria.

  • Facilitate agile ceremonies and support agile delivery practices (Scrum/Kanban).

  • Apply approved AI tools to improve BA throughput and quality with clear examples of impact.

  • Apply strong prompt engineering skills (constraints, few-shot examples, structured outputs such as tables/JSON, rubric-based evaluation).

  • Validate AI-generated outputs for accuracy, completeness, bias, and compliance; ensure human review and sign-off.

  • Communicate effectively with technical and non-technical stakeholders.

  • Manage multiple priorities in a fast-paced, dynamic environment.


  • Hold agile certifications (e.g., Scrum, Kanban) or significant agile experience.

  • Use advanced data visualization tools (e.g., Tableau, Power BI).

  • Bring familiarity with financial or digital marketing environments.

  • Work effectively with remote or globally dispersed teams.

  • Support technical refactoring and/or system modernization initiatives.

  • Stay current on emerging digital trends and technologies.

  • Develop assistants and/or agent-style workflow automations (multi-step tool-using workflows) under appropriate governance (nice-to-have).


  • Support both project-based and BAU operational requests.

  • Contribute to high-profile client initiatives.

  • Work in an inclusive, collaborative team environment.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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