Jones Lang LaSalle Incorporated

Performance Manager

Jones Lang LaSalle Incorporated • $100K — $120K *
Denver, CO 80219In-Person
Real Estate & Construction
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High school diploma or equivalent with relevant work experience
  • 5 years of demonstrated performance management experience
  • 3 years of specific performance management experience in professional services or facilities management
  • Experience in Integrated Facilities Management operations
  • Advanced proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
  • Strong client relationship management skills with credibility among senior executives

Responsibilities

  • Translate client business objectives into information management strategies
  • Contribute to data management and interpretation for the account
  • Promote best practices linking JLL with industry standards
  • Devise creative data visualizations for enhanced insight
  • Actively participate in governance meetings
  • Support the development of the shared service model
  • Act as Program Manager for performance initiatives at the account level

Benefits

  • 401(k) plan with company matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
What this job involves

The Performance Manager has responsibility for performance management and alignment to Business Intelligence (BI) and Analytics function, as well as the account technology driving consistency and alignment to vertical-wide initiatives and account specific requirements. This role touches many aspects of account service delivery, and the client relationship and is critical to the success of the shared service model and the account.

Your day-to-day tasks will include:

Performance Management & Business Intelligence
  • Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level.
  • Contribute to data management and interpretation of data for the account and shared services model.
  • Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model, the industry, and BI/data fields.
  • Devise and promote creative data visualization.
  • Active participant of monthly, quarterly, semi-annual and annual governance meetings.


Firm & Shared Services Model

Additional requirements include but are not limited to the following:
  • Support development of the shared service model within Life Sciences vertical.
  • Support enhancement of technology and tools for account and LS use.
  • Play appropriate role relative to information security compliance for all JLL technology, account, and platform implementations.
  • Act as Program Manager for technology, BI, Data, performance initiatives at account level.


Leadership

  • Trusted advisor to the account for all performance, Business intelligence and governance processes.
  • Identify savings and improvement opportunities, or problems requiring innovative solutions.
  • Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times.
  • Participation in a shared service 'flow to work' team which responds to emerging needs by allocating expert resources
  • Promote success powerfully, such that our team, vertical and clients recognize the value of your work.


Physical work requirements & work conditions:
  • This position is required to work on-site at client's location.
  • Travel may be required at the request of the account leadership.
  • Direct reporting relationship to LS Shared Service Performance/BI/Data team and matrixed reporting relationship to one or more accounts.


Required Qualifications:
  • High school diploma or equivalent with work experience
  • 5 years of relevant work experience with demonstrated performance management capabilities
  • 3 years of specific performance management experience in a professional services or facilities management environment
  • IFM (Integrated Facilities Management) operations experience in either soft services management (cleaning, catering, security) or hard services management (HVAC, electrical, plumbing)
  • Advanced proficiency in Microsoft Office 2010 or later, particularly Excel, Word, and PowerPoint
  • Proven process management experience with results-driven approach to analyzing, acting, and implementing solutions
  • Strong track record of client relationship management with credibility in front of senior executive-level personnel


Preferred Qualifications:
  • Bachelor's degree or equivalent work experience
  • Experience developing and implementing performance improvement initiatives in facilities management or related industries
  • Demonstrated ability to influence and persuade stakeholders at multiple organizational levels
  • Background in data visualization tools or business intelligence platforms beyond standard Microsoft Office
  • Familiarity with benchmarking methodologies and industry performance standards
  • Experience managing multiple client accounts or complex service delivery environments simultaneously
  • Knowledge of continuous improvement methodologies such as Lean, Six Sigma, or similar frameworks
  • Track record of presenting complex data insights in accessible formats for diverse audiences


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

100,000.00 - 120,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote -Denver, CO

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Accepting applications on an ongoing basis until candidate identified.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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