Salary : $83,556.00 - $134,086.00 Annually
Location : 401 Hungerford Dr Rockville MD 20850 USA
Job Type: Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Department of Health and Human Services
Division: HHS 60 Aging & Disability Services Division
Opening Date: 06/26/2026
Closing Date: 7/3/2026 11:59 PM Eastern
FLSA: Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $83,556 to $123,783, based on the candidate's qualifications and experience.

Performance Management and Data Analyst II

Aging and Disability Services is currently recruiting a highly motivated and energetic professional to join our team as a Performance Manager and Data Analyst (PMDA). We are seeking an individual who is passionate about improving service delivery, driven by data-informed decision-making, and eager to contribute to meaningful outcomes for the communities we serve.

What You'll Be Doing
This role is essential to Aging and Disability Services because it ensures the County's compliance with key state and federal requirements, strengthens data-driven decision making, and supports the integrity, accuracy, and usefulness of program information. The identified core duties and responsibilities ensure that Aging and Disability Services can plan, operate, and evaluate programs with accuracy, transparency, and measurable impact.

• The Performance Manager and Data Analyst leads the Older American Act Performance System (OAAPS) and Area Plan processes to ensure that the County meets its obligations under the Older Americans Act.
• Provides the insights needed to identify trends, address disparities, guide resource allocation, and improve service delivery.
• Supports audits, grants and equips staff with the tools and training necessary to maintain high reporting standards.
• Provides Contract Monitoring oversight of county, federal, and/or state programs by reviewing performance, service delivery, data accuracy, and compliance with all regulatory and contractual requirements.
• Analyzes client-level and program-level data by accessing and extracting information from county, state, and federal electronic databases and reporting platforms.
• Coordinates cross-program data collection, validation, reconciliation, and submission; serves as liaison with MDOA and federal partners.
• Develops dashboards, reports, visualizations, and technical/narrative summaries for leadership, programs, and contracts.
• Supports data infrastructure, integration, automation, and quality initiatives in collaboration with IT and program teams.
• Leads quality reviews and staff training on reporting tools, metrics, and compliance requirements.
• Provides analytical support for grants, performance-based contracts, and strategic initiatives; ensures regulatory reporting accuracy and alignment.
• Supports the development and analysis of program surveys by assisting with survey design, question development, and selection of appropriate data collection methods.
• Helps conduct the analysis of survey responses to identify key themes, trends, and areas for program improvement and summarize findings in clear reports or visualizations that inform planning, evaluation, and decision making.
• Develops and facilitates focus groups to gather qualitative feedback from clients, caregivers, staff, and community stakeholders, including designing focus group protocols, creating discussion guides, recruiting participants, coordinating logistics, capturing key themes and insights, and synthesizing findings into actionable recommendations that support program planning, service improvements, and strategic initiatives.
• Performs other job-related responsibilities as assigned.

1. The candidate will be required to perform the majority of this position's responsibilities independently.
2. This position requires the ability to attend meetings or perform work at locations outside the office.
3. This position may require working occasional evenings and/or weekend hours.

Minimum Qualifications
Experience: Three (3) years of professional experience performing data analysis and interpretation, program evaluation, and/or process improvement in an academic, data administration, or business data analytics environment.
Education: Graduation from an accredited college or university with a Bachelor's Degree in Information Systems, Information Technology, Computer Science, Operations Research, Business Administration, Economics, Public Administration, Public Policy, Management, Finance, Statistics, Engineering, or related field.
Equivalency: (1) An equivalent combination of education and experience may be substituted. (2) Possession of a graduate degree in one of the above fields may be substituted for one year of the required experience.

1. Candidates who have experience in a federal/state or local government environment are highly desired.
2. This position requires the ability to attend meetings or perform work at locations outside the office.
3. This position may require working occasional evenings and/or weekend hours.

Preferred Criteria, Interview Preferences
Preferred Criteria:

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

1. Experience in the principles, practices, methods, and techniques of quantitative and qualitative analysis
2. Experience in the technology, methods, and tools used in data gathering
3. Experience with Health and Human Services in federal, state, or local government
4. Experience presenting complex data to non-technical audiences

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

How many years of experience do you have performing data analysis and interpretation, program evaluation, and/or process improvement in an academic, data administration, or business data analytics environment?

• None
• 0-1 Year of Experience
• Up to 2 Years of Experience
• Up to 3 Years of Experience
• Up to 4 Years of Experience
• Up to 5 Years of Experience
• Up to 6 Years of Experience
• More than 7 Years of Experience

02

MQ Question PERFORMANCE MANAGEMENT AND DATA ANALYST II (000117)

What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

03

MQ Question PERFORMANCE MANAGEMENT AND DATA ANALYST I (000118)

Do you have a degree in Information Systems, Information Technology, Computer Science, Operations Research, Business Administration, Economics, Public Administration, Public Policy, Management, Finance, Statistics, Engineering or related field?

• Yes
• No

04

Please list your specific major below for your Bachelor's degree.
05

Do you have at least three years of experience applying the principles, practices, methods, and techniques of quantitative and qualitative analysis, performance measurement, management policy analysis, program evaluation, and process improvement?

• Yes
• No