ABOUT THE ROLEReporting to the Manager - Quality, the Performance Improvement Lead works with clinical and non-clinical teams to support quality improvement initiatives aligned to the organization priorities. The Performance Improvement Lead will work collaboratively with leadership program, staff, service leaders, and regional teams, among others, to facilitate group discussions, analyze current processes and work flows, identify opportunities for improvement, and implement change ideas through the application of leading-edge quality improvement strategies and techniques.
HIRING DEADLINE: JULY 13, 2026Applications will continue to be accepted until the position is filled. However, consideration of submissions after the deadline will be at the organization's discretion. Applicants are encouraged to apply by the Hiring Deadline.This job posting is for an existing vacancy currently available within our organization.
WHAT YOU BRINGEducation/Experience:
- Bachelor's degree in health administration health planning or business administration with minimum five years of work experience
- Formal education on employing process improvement methodologies and tools
- Minimum two years of experience in the application of quality improvement tools and in managing projects
- Experience in proactively managing initiatives to achieve desired outcomes mentoring project teams and applying performance improvement and change management methodologies preferably in a health care environment
- Knowledge of the health care system Health Quality Ontario and quality improvement plans
Skills/Abilities:
- Excellent written and verbal communication and interpersonal skills
- Ability to deliver presentations and facilitate groups in problem solving brainstorming and creating new solutions
- Ability to establish and maintain effective working relationships with staff and leaders at all levels of a complex healthcare/service sector organization
- Ability to work effectively in a fast paced dynamic multi-disciplinary team environment
- Team player with the ability to influence and persuade
- Proven problem solving analytical and evaluative abilities
- Strong facilitation and consensus building skills
- Ability to effectively prioritize workload to meet various deadlines
- Advanced skill in Microsoft Office Suite Programs (Word Excel PowerPoint)
- Demonstrated regular attendance at work
Assets:
- Certification in Lean/Six Sigma/Institute of Healthcare Improvement/Project Management Professional is an asset
Conditions of Employment:
- This position shall be conditional upon a satisfactory Police Vulnerable Sector Check (PVSC) where indicated, to ensure the absence of relevant criminal convictions.
- Will be required to travel to various work locations and provide own transportation.
APPLICATION INFORMATIONAll job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.
Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.
This hiring process includes the use of AI-enabled systems for administrative and candidate management purposes.
