Advocate Health Care

Performance Improvement Coordinator

Advocate Health Care$79K — $118K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field.
  • Typically requires 5 years in healthcare, clinical quality improvement.
  • Knowledge of medical terminology, clinical concepts, and disease management.
  • Ability to analyze complex data and communicate sensitive information.
  • Proficient use of Microsoft Office suite.

Responsibilities

  • Facilitate performance improvement teams with process owners to drive quality metrics.
  • Guide and support team members with performance improvement activities.
  • Support teams in literature searches, data collection, and statistical analysis.
  • Assist in developing and implementing action plans for high-quality care.
  • Create interpretive performance improvement reports for leadership.
  • Design and conduct clinical studies to enhance patient care outcomes.
  • Monitor to promote regulatory compliance and support peer review efforts.

Benefits

  • Paid Time Off programs.
  • Health and welfare benefits including medical, dental, vision, life, and disability.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Family benefits like adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match.
  • Educational Assistance Program.
Full Job Description
Department:

12830 Enterprise Corporate - Quality WI Region

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

  • Hybrid scheduled across two sites: Aurora Lakeland and Aurora Burlington
  • M-F 8-5, generally two days a week onsite but flexible based on needs


Pay Range
$38.20 - $57.30

The Performance Improvement Coordinator facilitates interdisciplinary, collaborative performance improvement activities throughout the organization. They assist clinical and non-clinical process owners to drive performance improvement for selected priorities. They provide analytical support for improvement activities and determine compliance with quality indicators and regulatory agency requirements. They support peer review activities.

Major Responsibilities:

  • Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics. Leads and facilitates performance improvement teams with process owners.
  • Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization's methodology and tools.
  • Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.
  • Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.
  • Develops and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.
  • Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.
  • Participates in ongoing monitoring and improvement activities to promote regulatory compliance and Joint Commission.
  • Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.
  • Participates in educational offerings to remain current with practice.


Licensure, Registration and/or Certification Required:
  • None Required


Education Required:
  • Bachelor's degree in related field.


Years of Experience:
  • Typically requires 5 years in health care, clinical quality improvement.


Knowledge, Skills & Abilities Required:

  • Knowledge of medical terminology, clinical concepts, and disease management.
  • Ability to analyze complex data and communicate sensitive information.
  • Proficient use of Microsoft office suite.
  • Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
  • Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.
  • Knowledge of improvement methodology, principles, project management, and team facilitation.
  • Knowledge of healthcare rules, regulations, and standards.
  • Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
  • Detail oriented and able to prioritize and organize data and complex projects.
  • Excellent interpersonal, written, and verbal communication skills.


Preferred:
  • Leadership and/or project leadership experience
  • Presenting experience


Physical Requirements and Working Conditions:
  • Ability to sit for extended periods of time.
  • Exposed to normal office environment.
  • Operates all equipment necessary to perform the duties of the job.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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