Microsoft

Performance and Development Director

Microsoft$130K — $277K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree in Human Resources, Business, Data Analytics, Mathematics, or related field.
  • 8+ years experience in compensation, data analytics, human resources, finance, or related field; OR 6+ years with a Master's Degree.
  • Strong project management skills with 6+ years managing large-scale or complex initiatives.
  • 5+ years of people management experience, leading teams directly or indirectly.
  • Experience in prompt engineering or implementing agentic AI across enterprise scenarios.

Responsibilities

  • Define global Performance and Development strategy in partnership with HR leadership.
  • Lead cross-functional teams to innovate and execute performance programs.
  • Embed Microsoft's culture and leadership principles into all P&D programs.
  • Manage large-scale program executions to enhance performance and development strategies.
  • Evaluate business drivers to propose and manage effective change strategies.
  • Lead the implementation of AI solutions within P&D processes.
  • Empower and coach team members to promote a performance-driven culture.

Benefits

  • Comprehensive health coverage including medical, dental, and vision care.
  • Generous retirement benefits and financial planning resources.
  • Access to professional development and continued education programs.
  • Remote work and flexible working arrangements available.
  • Employee wellness programs and fitness memberships.
Full Job Description
Overview

The Total Rewards (TR) team enables employees to do their best work and helps ensure Microsoft remains an exceptional place to work. This is an exciting opportunity to join a team responsible for global and executive compensation programmes, global benefits, mobility, and performance and development. Working in a highly matrixed environment, the Total Rewards team collaborates closely with other centres of excellence and business partners across and beyond Human Resources.

We are seeking a highly motivated and collaborative Performance and Development (P&D) Director to drive high-impact outcomes across HR and the broader Microsoft business. This role focuses on enabling high-quality performance conversations between managers and employees by clarifying expectations for high performance, impact and growth while reducing process friction and embedding the experience into daily work. Success in this role requires strategic thinking at a global level, an experience-design mindset, and the ability to influence across a complex, matrixed organization.

This position requires extensive cross-group coordination and effective influencing at all levels, and the ability to manage high volume, high impact work in a dynamic environment. This role partners closely with HR business partners, Employee Experiences team and other HR Functions (Management Excellence, Inclusion, etc.) to ensure performance and development moments enable high-performing teams aligned with Microsoft leadership principles, culture and values without burdening the business with heavy administrative processes.

Responsibilities

Global P&D Strategy & Business Alignment
  • Defines Performance and Development (P&D) strategy in strong partnership with the HR leadership team. Translates this strategy into end-to-end experiences (e.g., Connect, Feedback, Recognition, Performance Management) and drive engagements and partnerships across the broader HR community and broader communities to activate.
  • Lead cross-functional HR teams to incubate and scale innovative ideas, driving end-to-end execution across process, technology and AI-enabled solutions and continuous process and technology transformation.


Program Design & Implementation
  • Embeds the Microsoft cultural attributes, leadership principles, talent, learning, and organizational development frameworks into performance and development programs/solutions (e.g.,Feedback Connects) across Microsoft. Holds the teams accountable for applying and upholding cultural attributes, principles, and frameworks.
  • Defines and evolves global performance and development of programs, solutions and experiences (e.g., Feedback Connects). Develops, guides, and manages the execution of performance and development programs by anticipating future organizational needs, identifying stakeholders and partners, and establishing priorities. Analyzes business priorities and key data points to refine and develop P&D programs and strategies.
  • Manages and oversees large-scale programs to implement Performance & Development programs across the businesses. Coordinates with leadership to achieve alignment, overcome barriers, and ensure overall program success. Defines future P&D initiatives by identifying short-term and long-term business needs.
  • Leads the development and end-to-end implementation of agentic AI solutions across the P&D portfolio, proactively embedding AI into core processes and optimising high-quality prompts to drive accurate, context-driven outputs at scale.


Change Management
  • Evaluates business drivers to make a case for change adoption. Assesses risks and benefits of the changes, develops effective change-management strategies, and ensures communications and readiness materials are in place to facilitate the transition of Performance and Development programs/processes.


People Management
  • Managers deliver success through empowerment and accountability by modelling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual's capabilities and aspirations. Invest in the growth of others.


Qualifications

Required Qualifications
  • Bachelor's Degree in Human Resources, Business, Data Analytics, Mathematics, or related field AND 8+ years experience in compensation, data analytics, human resources, finance, business, or related field; OR Master's Degree in Human Resources, Business, Data Analytics, Mathematics, or related field AND 6+ years experience in compensation, data analytics, human resources, finance, business, or related field; OR equivalent experience.


Additional or Preferred Qualifications
  • Master's Degree in Human Resources, Business, Organization Development, Psychology, or related field
  • 6+ years managing large-scale or complex projects/programs
  • 5+ years People Management experience, either direct or indirect through team leadership
  • Proven capability in prompt engineering or agentic AI implementation across either first party up to enterprise-wide scenarios.


Compensation M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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