People Services Client Partner (Permanent) - Vancouver Head Office or Kelowna - 2026.137

Connective

$84K — $106K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field or equivalent experience
  • Preference for candidates with a CPHR designation
  • Minimum of 5 years in human resources
  • At least 3 years in a consulting/business partner role in a unionized environment
  • Experience in a public sector organization preferred

Responsibilities

  • Provide HR consultation to operational clients as a key member of their leadership team
  • Contribute regional perspective to design and deliver HR programs
  • Lead implementation of HR programs ensuring a sustainable people strategy
  • Collaborate with program leaders to proactively address client concerns
  • Partner with specialists to deliver HR consultation and coaching
  • Advise on collective agreement, legal compliance, and employee relations issues
  • Conduct organizational diagnosis and design strategies for talent pipelines

Benefits

  • Employer-paid extended health and dental plan
  • BC Public Service Pension plan with employer contributions
  • Generous vacation plus additional personal days
  • Paid maternity/parental/adoption leave
  • Life insurance, paid sick days, and long-term disability
  • Wellness supports including Employee and Family Assistance Program
  • Professional development funds for continuous learning
  • Access to government discounts on travel and more
Full Job Description
Term/Status: Permanent, Full-time (70 hours bi-weekly)
Classification/Salary: Management Band 3 - position starts at $84,942 to $106,177 annually.
Team: People Services
Reports to: Manager, People Services
Location: Kelowna or Vancouver Head Office (Hybrid - 2 days in office)

About the opportunity:

As a People Services Client Partner at CLBC, you will be a trusted advisor to leaders across your portfolio, empowering them to build strong leadership and management capabilities that foster an open, inclusive, CLBC values-based workplace. You will partner with leaders to plan, design, and deliver impactful HR Services that make a difference. From talent acquisition and workforce planning, to performance management, labour and employee relations, health and safety, and organizational change and development - you will play a key role in shaping the employee experience and champion initiatives to ensure our people feel supported and valued.

Key responsibilities:
  • Provide human resources consultation to operational clients, serving as a key member of their leadership team to drive talent strategies that are aligned with CLBC's strategy
  • Contribute business perspective and regional requirements to the design and delivery of regional-ready, HR programs and solutions that forward regional operations and CLBC's talent strategy
  • Lead the design and implementation of HR programs and processes in the business, ensuring an effective, sustainable people strategy over the long term
  • Collaborate with internal program leaders to address client concerns proactively, and ensure business compliance with HR programs, as well as partners with business leaders to be accountable for the organizational health of the client group, and workplace climate
  • Partner with specialists within the People and Culture Division to deliver comprehensive HR consultation, coaching and direction to client groups
  • Provide guidance and counsel to client groups on issues related to collective agreement and legal compliance, organizational policies and procedures, and employee relations
  • Conducts organizational diagnosis of critical talent pipelines and designs and implements people strategies to mitigate mission-critical roles in collaboration

What you'll bring:
  • Bachelor's degree in Human Resources, Organization Development, Business Administration, Psychology or any other behavioural science or a certificate/post-graduate diploma in human resources or an equivalent combination of experience, education and/or training
  • Preference will be given to candidates with a CPHR designation
  • Minimum of 5 years of experience in human resources, with a minimum of 3 years in a consulting/business partner role within a unionized environment
  • Experience in a public sector organization is preferred

We are also looking for:

As a standout candidate, you are an HR Professional, you have strong generalist capabilities in a unionized environment and proven business partner experience in a mid-sized organization. You understand organizational dynamics and think strategically, bringing strong consulting and project management experience. You communicate effectively at all levels of an organization and have a proven track record of partnering with senior leaders and emerging talent to drive meaningful results. You also excel as a credible partner and coach to your clients.

You thrive in a collaborative, solutions-focused environment and are passionate about leveraging your HR expertise to make a real impact within a values-driven organization that is evolving and making a positive impact in the community.

Benefits: A rewarding career at CLBC comes with great benefits, including:
  • Employer-paid extended health and dental plan
  • A BC Public Service Pension plan with employer contributions
  • Generous vacation plus additional personal days
  • Paid maternity/parental/adoption leave
  • Life insurance, paid sick days, and, if needed, long-term disability
  • Wellness supports, including an Employee and Family Assistance Program
  • Professional development funds and resources to encourage continuous learning and skill development
  • Access to government discounts on travel, cell phones, and more!

Additional Info:
Successful applicants are subject to a Criminal Record Check.

At CLBC, we are committed to providing equitable compensation, recognizing that salary negotiation can be a barrier for some groups. We will engage in an objective analysis to determine a starting salary that is grounded in principles of equity and fairness

Closing date: August 24, 2026

If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.

This opportunity is open to applicants who are legally entitled to work in Canada.

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