People Ops Manager

Moon

$115K — $145K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in people operations, ideally within the tech industry.
  • Strong preference for hands-on experience with Rippling administration.
  • Familiarity with California employment regulations and practices.
  • Proven ability to build, document, and improve processes, rather than just execute them.

Responsibilities

  • Build and manage an onboarding program with actionable 15/30/45-day checkpoints.
  • Administer and configure the HRIS tool, Rippling, for profiles, workflows, and reporting.
  • Oversee benefits administration and ensure compliance with California employment laws.
  • Develop systems to maintain clean, secure, and compliant people data with specific benchmarks.
  • Manage the HR helpdesk to provide swift, documented responses to benefits and policy inquiries.
  • Investigate HR claims and design the related processes for documentation and follow-through.
  • Collaborate with the VP of People and Finance to establish a new bonus and equity program.

Benefits

  • Opportunity to shape and improve onboarding experiences for new hires.
  • Work in a rapidly growing company with a focus on building operational capabilities.
  • Collaborative environment with senior leadership including the VP of People.
  • Exposure to building compliance and data protection frameworks within HR.
Full Job Description
Role Overview

You will run the day-to-day operations of the people function for Moon - and support a sister company organization with 80+ employees: onboarding that works, an HRIS configured properly, benefits and compliance handled cleanly, and the people data that performance and goal systems depend on.

About the role
• You will join reporting to the VP of People, building the operational layer for two organizations in a period of rapid growth. Your onboarding program is the first thing every new hire experiences - and with the hiring plan ahead, that is a lot of first impressions.

What you'll do
• Build and run onboarding with structured 15/30/45-day checkpoints, measured and consistently executed.
• Administer and configure Rippling: profiles, workflows, goal tracking, performance cycles, reporting.
• Own benefits administration and California employment compliance.
• Build the systems and processes that keep people data clean, secure, and compliant - with tracking, measurement, and SLAs that define what good looks like.
• Run the HR helpdesk: answer benefits and policy questions with fast, documented resolutions.
• Help investigate HR claims - and build the investigation process itself: intake, documentation, timelines, escalation.
• Partner with the VP of People and the Finance department to build and administer the company's first-ever bonus and equity programs.
• Put proper agreements, processes, and training in place - working with the VP of People and counsel - to minimize company liability.
• Keep people data clean - dashboards, reviews, and bonus systems depend on it.

Qualifications
• 4+ years in people operations at a technology company.
• Hands-on Rippling administration experience strongly preferred.
• California employment practice familiarity.
• Process builder: documents, automates, and improves - doesn't just execute.

The pay range for this role is:

115,000 - 145,000 USD per year (Moon HQ)

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