About the RoleThe People Operations helps run and continuously improve the People engine at Freed. This is a high-execution, high-ownership role responsible for onboarding, offboarding, recruiting coordination, office management, People systems, and the day-to-day employee experience.
You will ensure every employee has a seamless experience from Day 1 onward, while building the operational backbone that allows the company to scale efficiently. We are looking for someone who is highly organized, detail-oriented, and operates with urgency and ownership.
How You'll Have an Impact- Own onboarding and pre-boarding end-to-end by ensuring all logistics, systems, and manager plans are in place, tracking Day 1, Week 1, and 30/90-day milestones, and flagging risks early.
- Run recruiting coordination at a high bar by scheduling interviews, managing candidate experience, and partnering with the Head of People and hiring managers to ensure speed, organization, and strong communication throughout the process.
- Drive offboarding execution by managing separation workflows, documentation, and cross-functional coordination with IT, Finance, and managers.
- Operate and improve People systems by maintaining data accuracy across tools (Gusto, Windmill, etc.), supporting payroll and benefits, and identifying opportunities to streamline workflows.
- Manage the SF office and employee experience by overseeing office operations, vendors, events, and ensuring a high-quality in-office and remote experience.
- Support People analytics and reporting by maintaining dashboards (headcount, attrition, onboarding progress), tracking operational metrics, and contributing to monthly People recaps.
- Lead end-to-end planning of team and company off-sites and created meaningful employee experiences through recognition programs, key milestones, and surprise & delight initiatives
What you will bring- You know how to effectively prioritize, but are also adaptable and flexible- you are excited to work in an environment that is constantly evolving.
- You like to move quickly and are constantly looking for ways to automate processes and tasks.
- You are an excellent communicator, regardless of channel (written & verbal) or group (internal or external).
- 4+ years of experience in a fast-paced, people-facing role, preferably within a high-growth or startup environment.
Nice to Haves- Experience in high-growth startup environments
- Familiarity with tools like Ashby, Notion, Gusto, or similar
- Experience supporting recruiting coordination or candidate experience
- Exposure to People analytics or reporting
What we will bring- Competitive salary and equity in a high-growth company
- Opportunity to make an immediate impact
- Medical, dental, and vision coverage
- Unlimited paid time off
- Company-sponsored annual retreats
- 401(k) plan to support your long-term financial goals
- Commuter stipend for San Francisco-based employees
