People Ops & Culture Associate

Inspiren

$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of HR/People Ops experience in a startup or high-growth environment
  • Hands-on HRIS experience in system administration, data integrity, and reporting (e.g., Rippling, BambooHR, Workday)
  • Familiarity with compliance and recordkeeping for federal and state employment laws is a plus
  • Experience with health benefits and 401(k) administration is preferred
  • Demonstrated ability in process improvement or workflow automation is beneficial

Responsibilities

  • Own HRIS administration, ensuring data accuracy and leading system implementation
  • Run new hire onboarding and offboarding processes efficiently within stipulated timeframes
  • Administer health benefits and 401(k) programs while managing employee inquiries
  • Maintain compliance records and manage personnel files to meet regulatory requirements
  • Support payroll operations by processing bi-weekly contractor hours as needed
  • Coordinate office operations, team events, and manage vendor relationships
  • Continuously identify and implement process improvements

Benefits

  • Flexible PTO
  • Medical, dental, and vision insurance
  • Equity in the company
Full Job Description
About the Role

The People Ops & Culture Associate is the operational backbone of Inspiren's People function - the person who makes everything run. This role is deeply tactical by design: you'll own the day-to-day systems and processes that power our employee experience, from HRIS administration and onboarding workflows to benefits and compliance. You'll also own the operational heartbeat of our NYC office - from vendor relationships and facilities to weekly team lunches, events, onsites, swag, and the moments that make the culture feel intentional (birthdays, work anniversaries, celebrations worth doing right).

What makes this role genuinely exciting is the expectation to not just execute the work, but to constantly look for ways to make it better. Whether that's spotting a manual workflow that could be automated, identifying a process gap before it becomes a problem, or building scalable infrastructure that will outlast your first year - this role rewards initiative and operational creativity.

This is an in-person role 4 days a week, with 1 floating day (Monday or Friday).
What You'll Do
  • HRIS Administration: Own data integrity, system configuration, and reporting across our HRIS. Lead the upcoming HRIS implementation (May/June) and ensure clean, accurate records going forward.
  • Onboarding & Offboarding: Run new hire onboarding end-to-end - documentation, systems access, and equipment - ensuring every hire is fully set up within 5 business days. Own the offboarding process with the same rigor.
  • Benefits & Leave: Administer health benefits, 401(k), and leave programs. Manage enrollment processes, answer employee questions, and maintain accurate tracking.
  • Compliance & Records: Maintain the compliance calendar, manage personnel files and employment records, and keep us ahead of federal and state regulatory requirements.
  • Payroll Support: Run bi-weekly contractor hour processing and support payroll workflows as needed.
  • Office & Culture Ops: Coordinate weekly team lunches, events, and onsites. Manage swag inventory and ordering. Own the employee milestone calendar - birthdays, work anniversaries, and other moments worth celebrating - and build out a lightweight gifting system. Serve as the point of contact for office vendors, facilities, and building management.
  • Process Improvement: Identify manual or repetitive workflows that could be automated or streamlined - and take initiative to improve them. We expect this, not just appreciate it.
  • Lattice & Performance: Support performance cycle administration, including 30/60/90 audits, Grow track management, and Lattice data hygiene.
  • Notion & Internal Resources: Keep the People Ops Notion workspace current, accurate, and useful. Build and maintain FAQs and process documentation as the team scales.
About You

Must have:
  • 2-4 years of HR/People Ops experience in a startup or high-growth environment
  • Hands-on HRIS experience - system administration, data integrity, and reporting (e.g., Rippling, BambooHR, Workday)

Nice to have:
  • Experience administering health benefits, 401(k), or managing open enrollment
  • Familiarity with federal and state employment law compliance and recordkeeping
  • Experience identifying and implementing process improvements or workflow automation
  • Experience coordinating office operations, team events, or employee engagement programs - vendor management, logistics, gifting, or onsite coordination

This role is not a fit if:
  • You have no prior HR/People Ops experience (general business admin does not qualify)
  • You've only worked at large enterprises or companies with 500+ employees
  • You don't actively use or have curiosity about AI tools

Details
  • The annual salary for this role is $90,000-$110,000 + equity + benefits (including medical, dental, and vision)
  • Flexible PTO
  • Location: NYC

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