Rain

People Operations Manager

Rain • $90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR operations or people operations experience, preferably in fintech, crypto, or tech.
  • Strong understanding of global HR compliance and payroll operations.
  • Experience with HR systems like Ashby, Notion, and JustWorks.
  • Analytical mindset with strong skills in data management and reporting.
  • Excellent organizational abilities adept at scalability in fast-paced environments.
  • Favor experience in regulated industries like financial services or banking.
  • High level of discretion and professionalism with sensitive information.

Responsibilities

  • Own and enhance HRIS, ATS, and operational tools; focus on automation and workflow improvements.
  • Ensure accuracy of employee data, org charts, and reporting structures across systems.
  • Lead auditing and compliance efforts across HR platforms.
  • Develop and maintain HR policies and procedures for global jurisdictions.
  • Guarantee compliance with employment laws and financial regulations.
  • Collaborate with Legal for onboarding, offboarding, and other employee lifecycle processes.
  • Manage background checks and contractor compliance operations.

Benefits

  • Unlimited vacation with a minimum of 10 days required annually.
  • Flexible work environment with options for remote or in-office work.
  • Comprehensive health, dental, and vision plans with company-subsidized premiums.
  • Equity options plan for all employees to share in the company's success.
  • Reimbursement for health and wellness expenses with a company card.
  • Team-building summits to foster connections and collaboration.
Full Job Description
About the Role

A highly organized and proactive People Operations Manager to build and scale the processes, systems, and programs that underpin our people experience. As a company operating in the rapidly evolving stablecoin and digital asset space, we move quickly while maintaining high standards of compliance, precision, and trust. The People Operations Manager will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate.

This role sits at the intersection of HR, legal, compliance, recruiting, payroll, and finance-requiring someone who is detail-oriented, tech-savvy, and comfortable working in a dynamic, regulated environment.

What You'll Do
  • Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements
  • Maintain accurate employee data, organizational charts, and reporting lines across all systems
  • Lead data integrity, auditing, and compliance efforts across HR platforms.
  • People Processes & Compliance
  • Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions
  • Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards
  • Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes
  • Manage background checks, employment verifications, and contractor compliance processes
  • International & Domestic Compensation, Payroll & Benefits Coordination
  • Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll
  • Maintain records for variable compensation, token/equity grants, and other crypto-specific programs
  • Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts
  • Employee Experience & Lifecycle Management
  • Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience
  • Oversee offboarding, exit documentation, equipment logistics, and system access governance
  • Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.
  • Reporting & Analytics
  • Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more
  • Provide people data insights to leadership for strategic planning and audits
What we're looking for
  • 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech
  • Deep understanding of global HR compliance, employment laws, and payroll operations
  • Experience managing HR systems (e.g., Ashby, Notion, JustWorks)
  • Strong analytical mindset and comfort with spreadsheets, audits, and data integrity
  • Excellent organizational skills with the ability to scale processes in a fast-moving environment
  • Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred
  • Discretion and professionalism when handling sensitive information
Nice to have, but not mandatory
  • Experience supporting teams across the US, LATAM, EU, or APAC
  • Familiarity with compensation structures unique to crypto (token grants, vesting schedules)
  • Background in startup environments or early-stage company scaling


Things that enable a fulfilling, healthy, and happy experience at Rain:
  • Unlimited time off Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.
  • Flexible working We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.
  • Easy to access benefits For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
  • Retirement goalsPlan for the future with confidence. We offer a 401(k) with a 4% company match.
  • Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.
  • Rain Cards 🌧 We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.
  • Health and Wellness High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
  • Team summits Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

About Rain

Rain is a clothing brand that specializes in waterproof jackets. The company was founded in 2016 and is based in Vancouver, Canada. Rain's jackets are made from a waterproof and breathable fabric and are designed to be both functional and stylish. The company offers a range of jackets for men and women, as well as accessories such as hats and bags. Rain sells its products online and through select retailers.
Learn more about Rain
Size
10 employees
Industry
Founded
2017

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