People Operations Director

Atoms

$185K — $240K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of People Operations experience with leadership roles.
  • Experience in complex organizations across multiple locations or countries.
  • Background in both large, scaled operations and start-up environments.
  • Depth in HRIS systems, particularly Workday, with a focus on automation.
  • Experience leading offshore or shared services delivery teams.

Responsibilities

  • Manage the entire employee lifecycle from onboarding to offboarding.
  • Lead the People Operations Center of Excellence and shared services team.
  • Design and govern compliance processes, including audits and benefits delivery.
  • Collaborate closely with Payroll on operational integration.
  • Enhance HRIS capabilities and automate processes for efficiency.
  • Redesign processes to support headcount growth, focusing on metrics and improvement.

Benefits

  • Comprehensive medical, dental, and vision insurance options.
  • Company-paid life and disability insurance coverage.
  • Voluntary options for critical illness and hospital indemnity insurance.
  • 401(k) plan with company contributions.
  • Flexible spending accounts for healthcare and dependent care.
Full Job Description
What you'll do
  • Own the employee lifecycle: Manage the processes every employee moves through-from pre-onboarding and onboarding through employee changes, promotions, data management, and offboarding-end to end.
  • Lead two teams: Lead a People Operations Center of Excellence responsible for process design, governance, compliance, and communications, alongside a shared services team delivering high-volume employee support against clear SLA and CSAT targets.
  • Drive process and compliance excellence: Design, improve, and govern critical processes spanning I-9, background checks, benefits service delivery, workforce compliance, and audits.
  • Partner on payroll: Work closely with Payroll as it integrates into the People organization, with the potential to expand the role's direct ownership over time.
  • Modernize systems and automation: Deepen our HRIS capabilities, particularly in Workday, and build automation and efficiency across the employee lifecycle.
  • Break, rebuild, and polish: Redesign processes built for a smaller company so they can support a doubling of headcount. Establish an operating rhythm grounded in metrics, efficiency, and continuous improvement.

What we're looking for
  • You bring 8+ years of People Operations experience, including leadership of core People Operations and a shared services or HR operations delivery team.
  • You have operated in a complex organization supporting frontline, corporate, and executive populations across multiple locations, entities, or countries.
  • Your experience spans both worlds: scaled, mature operations within a large organization and scrappy, high-growth environments where processes are still being built.
  • You bring depth in HRIS-Workday preferred-automation, and building efficient, metrics-driven operations.
  • You have led offshore or shared services delivery teams. Experience with captive offshore teams and payroll operations are strong pluses.
  • You are comfortable staying hands-on while leading and developing a team, and you thrive in a fast-paced, entrepreneurial environment.

What else you need to know

This role can be based in our San Francisco office locations. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $185,000 - $240,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, qualifications, and work location.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees)
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
  • Time Off policies: discretionary vacation days, 8 paid holidays per year, paid sick time, paid bereavement leave, and paid parental leave.

Benefits are subject to change at the company's discretion.

Atoms accepts applications on an ongoing basis.

#LI-Onsite

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