POSITION SUMMARY: As a People (HR) Generalist, you will serve as a trusted partner to functional leaders and branch management, driving people strategy, employee experience, and operational excellence across your assigned business units. In this high-impact role, you will champion company culture, manage employee relations, coach leaders through performance and talent enablement, and ensure seamless People execution.
If you thrive in a fast-paced environment, love solving complex human problems, and enjoy being a visible, hands-on partner to both frontline workers and leadership, this is the role for you.
RESPONSIBILITIES- Strategic Partnership & Leadership Coaching
- Partner directly with functional managers and field leaders to align People strategies with business goals and operational performance.
- Coach and guide leaders on employee development, performance management, talent enablement, change management, and conflict resolution.
- Consult with managers on compensation alignment, performance review cycles, organizational design, and team structure.
- Employee Relations & Compliance
- Serve as a trusted resource for employees and managers, proactively driving a positive, inclusive, and transparent workplace culture.
- Conduct timely, thorough, and objective investigations into employee concerns, partnering with Safety, Employee Relations, and Legal to reach fair, decisive resolutions.
- Ensure organizational compliance with local, state, and federal labor laws and internal policies.
- People Operations & System Optimization
- Manage day-to-day People operations and transactional processes within Workday, ensuring data accuracy and timeliness across job changes, promotions, and organizational updates.
- Collaborate closely with Centers of Excellence (COE)-including Talent Acquisition, Compensation, Benefits, Safety, and L&D-to deliver seamless People service to your client groups.
- Culture, Engagement & Retention
- Design and execute engagement and retention initiatives that align with our core values and drive frontline employee satisfaction.
- Drive smooth onboarding and offboarding experiences that reflect our employer brand and prepare new team members for success.
- Continuous Improvement & Special Projects
- Lead and participate in special projects, innovative process improvements, and organizational development initiatives across the broader People team.
QUALIFICATIONS- Required Experience & Skills:
- Education & Experience: Bachelor's degree in Business Administration, People/Human Resources, or a related field (or equivalent practical experience), paired with 5+ years of progressive People Generalist experience supporting dynamic, multi-site, or field-based employee populations.
- Employee Relations Expertise: Proven track record of handling employee relations issues, workplace investigations, and conflict resolution with empathy, discretion, and sound judgment.
- Communication & Coaching: Exceptional interpersonal, written, and verbal communication skills; comfortable presenting to and coaching leaders at all levels.
- Technical Proficiency: Hands-on experience with People Systems/HRIS platforms (experience with Workday and Google Workspace is highly preferred).
- Adaptability: Demonstrated ability to independently prioritize, multi-task, and navigate ambiguity in a fast-paced, growth-oriented environment.
- Field Mobility: Willingness and ability to travel ~50% to branch locations to build strong, visible relationships with frontline teams.
- Preferred Qualifications:
- Bilingual: Professional fluency in Spanish (written and verbal) is a strong plus.
- Certifications: SHRM-CP or PHR certification.
Recruiter:Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
Starting salary/wage for this opportunity:
$77,345.25 to $103,127.00
Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements.
