PB Lending Specialist

Citizens Financial Group

$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in residential lending underwriting and loan processes.
  • Proven success in high net worth and non-traditional loans and mortgage underwriting.
  • Excellent written and verbal communication skills with a keen attention to detail.
  • Proficient in MS Excel, including pivot tables, macros, and advanced formulas.

Responsibilities

  • Support Relationship Managers by managing client loan portfolios with exceptional service.
  • Act as primary point of contact for Relationship Managers and third parties during lending transactions.
  • Conduct detailed analysis of client financials to assess loan eligibility.
  • Oversee loan pipeline efficiency and ensure timely closures.
  • Maintain strict quality control by verifying financial and loan document accuracy.
  • Coordinate end-to-end loan processes with internal and external partners.
  • Oversee specialized tasks in residential or commercial lending, including setting up loan terms and preparing loan files for approval.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Robust retirement benefits.
  • Generous maternity and paternity leave.
  • Flexible work arrangements available.
  • Education reimbursement options.
  • Wellness programs offered.
  • Paid time off policy exceeds local and state requirements.
Full Job Description
Job Description

The Private Bank Lending Specialist supports the Relationship Manager with their client's loan portfolio with extraordinary care and service. The Lending Specialist works in primarily operational, processing, and analytical capacities, ensuring a high level of quality control from the loan application through the closing process. The PB Lending Specialist has a strong understanding of Citizens Private Bank's credit policy, underwriting guidelines, and loan origination systems.

Primary responsibilities include
  • The PB Lending Specialist performs much of the same roles and responsibilities as the Sr PB Lending Specialist and PB Lending Associate, with the understanding that the PB Lending Specialist has a strong understanding of Citizens Private Bank's credit policy, underwriting guidelines, and loan origination systems. PB Lending Specialists who have credit approval authority for residential loans will tend to have lower dollar approval limits than the Sr Lending Specialist and higher limits than Lending Associate roles.
  • After RM handoff, serves as main POC for RM/Client Relations team and third parties to lending transactions.
  • Performs thorough analysis of client's financials to determine loan eligibility and qualification.
  • Monitors active pipeline to ensure loan workflow is efficient and meeting closing deadlines.
  • Maintains a high level of quality control for verifying accuracy of financial and loan documents.
  • Manages end-to-end loan process with internal/external partners from the time the loan is live through closing.
  • For PB Lending Specialists who specialize in Residential Lending, responsibilities includes Setting up the loan and borrower terms in Empower, Locking the rate and ordering an appraisal, ordering title with escrow or attorney partners, preparing the initial loan estimate, initiating condo/co-op reviews, completing Underwriting Reviews and generating conditions, reviewing any additional financials and uploading to the loan origination system, composing loan narrative and identifying underwriting guideline variances or policy exceptions, and providing an initial approval decision or loan recommendation for a Credit Risk officer's approval.
  • For PB Lending Specialists who specialize in Commercial Real Estate or Multi-Family Lending, responsibilities include completing the underwriting/analysis of the property as well as the guarantors and sponsors. Responsible for making sure the financial and collateral documents received meet Private Bank guidelines and lead the conversation with the Relationship Manager, Client Relations Team, or Credit Risk Officer to determine next steps, obtains additional needs from the clients, prepares the loan file for approval and closing.


Qualifications, Education, Certifications and/or Other Professional Credentials
  • 3+ years of residential lending underwriting and loan processes
  • Demonstrated success working in high net worth, non-traditional loans and mortgage underwriting
  • Strong written and verbal communication skills with high attention to detail
  • Proficient use of MS Excel is required- pivot tables, macros, formulas and application navigation


Pay Transparency

The range for this position is $100,000 - $130,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

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