A Brief OverviewThe Payroll Operations Manager is responsible for overseeing all activities of payroll processing and the payroll tax functions to ensure the timely and accurate remittance in accordance with governmental regulations. Leads Payroll Operations team to ensure high customer service, business support and timely resolution to payroll issues.
What you will do- Establishes and maintains processes to ensure the timely and accurate payment of earned wages, less appropriate deductions for all of Safelite employees. Continually reviews the systems, controls, and procedures necessary to achieve maximum accuracy and efficiency with the highest level of quality service.
- Manages, reviews, and audits the processing and retention of all weekly GL entries. Acts as a functional expert resource person and provides a working relationship with Finance for the Payroll/Time system.
- Effectively leads, develops and engages with team of direct reports. Manages all talent aspects of their team including hiring, coaching, and performance management. Drives service delivery and accountability for Payroll operations team.
- Owns project management and process improvement for Payroll Operations. Partnership with stakeholders to prioritize key initiatives and brings thought leadership for continuous improvement opportunities.
- Partner and communicate cross functionally with key stakeholders to meet associate and company expectations of payroll service delivery as well as compliance and timekeeping laws. Act as key partner for internal and external payroll related audits including legal matters.
- Coordinates, prepares, and designs special reports, documents, and analyses as required or requested by HR, Benefits, Finance, Legal and other department managers or their subordinates or outside government agencies such as the IRS or state and local authorities. Assists with acquisition migration, system changes and testing as needed.
- Researches and responds to inquiries by internal and external auditors, PLD, Compensation, and Benefits departments, and the IRS and other governmental agencies.
- Ownership of Payroll Operations vendor management with ADP
- Performs other duties as assigned
- Complies with all policies and standards
Education Qualifications- Bachelor's Degree Required
Experience Qualifications- 7-9 years multi-state payroll processing and tax experience Required
- Payroll Certification Required
Skills and Abilities- Familiarity with Federal, State and local tax laws (Medium proficiency)
- Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
- Excellent written and verbal communication (High proficiency)
- Ability to work in a fast-paced environment
- People leadership; fosters a strong sense of team, leads team to drive results (High proficiency)
- Ability to maintain complex payroll records, summaries, and reports.
- Demonstrated ability to build processes, seek, evaluate, implement best practices, and operational efficiencies.
