Overview
Position Summary

The Payroll Operations Manager will be accountable for payroll operations and acts as a liaison between the payroll and other departments (ex. accounting, HR Tech). This role will support the team in maintaining a accurate, updated, and efficient payroll process and will drive process improvements.

Responsibilities

• Assists with updates in all applications associated with payroll and tax filings, Time and Attendance and other support systems including system reports and enhancements
• Maintains and audits the payroll-processing infrastructure and recommend system updates to streamline daily workflow, reporting and compliance
• Research and implement corrective measures to ensure quick resolution of all payroll-related tax issues within the organization
• Conduct internal payroll audits to monitor tax withholdings and submit the necessary documentation for external audits to tax authorities
• Ensures accurate calculation of wages, company deductions and tax withholdings. Ensures proper reporting and compliance. Prepares statistical reports as needed.
• Monitors changes and remains current on legal, regulatory, or governmental requirements including wage and hour, garnishments, tax matters, 401(k) and other benefit deductions
• Collaborate with inter-departments to implement system updates to improve efficiency, and document the payroll process and procedures
• Partner with Benefits, Recruiting, Human Resources and Payroll teams on projects, solving problems, and developing solutions related to daily processes
• Manages the month-end financial close process by reviewing balance sheet account reconciliations for payroll related accounts
• Assures payroll journals and allocations are processed to meet deadlines
• Oversees responses to requests from internal and external auditors as well as management
• Stay informed about new trends in payroll industry and make recommendations for new and improved payroll services for enhanced employee experience

Education and Experience

• Bachelor's degree and 5 years’ experience full responsibility for payroll processing in a multistate midsized company of at least 2500 employees
• Knowledge of payroll processes and procedures, including wage and hour laws
• Knowledge of payroll taxes, filings and regulatory requirements
• Knowledge of wage garnishments and levies
• Knowledge of benefits administration for health/wellness, 401k, ERISA, and experience in stock administration preferred.
• Skilled in applying strong attention to detail, time management, prioritization, and organizational skills to manage multiple tasks effectively and meet deadlines
• Skilled in evaluating payroll system functionality and identifying opportunities for enhancements, automation, and workflow improvements.
• Skilled in using computer systems and software applications, including Microsoft Office, with advanced proficiency in Excel for data analysis, reporting, and problem-solving.
• Ability to communicate effectively both verbally and in writing
• Ability to work effectively across many departments with varying levels of staff and management to solve problems and achieve results.
• Ability to apply judgment in resolving payroll discrepancies involving wages, deductions, taxes, and benefits.

Qualifications

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week
• The office is an open setting which may include bright lights, constant noises and distractions

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)