Merck & Co, Inc

Payments Manager - Rahway, NJ

Merck & Co, Inc • $79K — $124K *
Rahway, NJ 07065In-Person
Finance & Insurance
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business, Finance, or Information Systems; MBA preferred.
  • 5+ years in financial services focused on payments, with 2+ years in leadership.
  • In-depth knowledge of the U.S. payments ecosystem including ACH and RTP.
  • Experience in vendor management and strategic planning.
  • Strong analytical, negotiation, and project management skills.
  • Excellent leadership and interpersonal abilities.

Responsibilities

  • Develop and implement the credit union's payments strategy aligned with business objectives.
  • Monitor industry trends and regulatory changes for competitive advantage.
  • Drive innovation by evaluating new payment solutions and partnerships.
  • Manage all payment operations including card programs and digital payments.
  • Ensure efficient and secure end-to-end payment processing.
  • Establish and track KPIs for performance and member satisfaction.
  • Lead and mentor the payments team to foster accountability and improvement.

Benefits

  • Opportunities for professional development and advancement.
  • Engagement in innovative fintech integrations.
  • Collaboration within a customer-focused team environment.
  • Access to advanced payment technologies and solutions.
  • Participation in a mission-driven organization emphasizing member satisfaction.
Full Job Description
Job Description

Position Summary:

The Director of Payments will help lead the strategic direction, operational quality, and innovation of the credit union's payments ecosystem, including card services, ACH, wires, digital payments, real-time payments (RTP), and emerging fintech integrations. This individual will play a critical role in driving member satisfaction, improving efficiencies, and ensuring regulatory compliance while advancing the credit union's payments strategy in alignment with its growth objectives.

Key Responsibilities:
  • Develop and execute the organization's payments strategy, aligning with overall business goals and member needs.
  • Monitor industry trends, emerging technologies, and regulatory changes to keep the credit union on the cutting edge of payment solutions.
  • Champion innovation by identifying and evaluating new payment platforms, partners, and products.


Operations & Oversight
  • Oversee all payments-related operations including debit/credit/prepaid card programs, ACH, wire transfers, bill pay, mobile/digital payments, P2P, and merchant services.
  • Ensure seamless, secure, and efficient end-to-end payment processing and servicing.
  • Establish and track KPIs for performance, member experience, and operational efficiency.


Risk & Compliance
  • Maintain strong controls and procedures to comply with all applicable laws and regulations, including NACHA, Reg E, Reg Z, PCI DSS, and FFIEC guidelines.
  • Champion the credit union's enterprise risk management strategy of "Slow Down, Stop, Escalate"


Team Leadership
  • Lead and develop the payments team with clear roles and responsibilities.
  • Foster a culture of accountability, innovation, and continuous improvement.


Vendor & Partner Management
  • Manage relationships with payment processors, core providers, card networks, fintech partners, and other third-party vendors.
  • Negotiate contracts and ensure vendors deliver on SLAs, security requirements, and member experience standards.


Cross-Functional Collaboration
  • Work closely with Digital Banking, IT, Marketing, Member Services, and Finance to deliver cohesive and member-centric payment experiences.
  • Support new product launches and core system initiatives from a payments perspective.


Qualifications:
  • Bachelor's Degree in business, Finance, Information Systems, or related field; MBA or other advanced degree preferred.
  • Minimum five years of experience in financial services with a focus on payments; at least two years in a leadership role.
  • Deep understanding of the U.S. payments landscape, including card networks, ACH, RTP, Zelle, FedNow, and digital wallets.
  • Proven track record in vendor management, strategic planning, and regulatory compliance.
  • Strong analytical, negotiation, and project management skills.
  • Exceptional leadership, interpersonal, and communication abilities.


Preferred Experience:
  • Experience in a credit union or mid-sized financial institution or fintech.
  • Familiarity with Jack Henry Symitar, Velera/PSCU, Fiserv Debit, EPN/The Clearing House, Alloya
  • Successful delivery of payment modernization or digital transformation initiatives.
  • Experience working with or integrating fintech solutions.


Required Skills:
Bank Fraud, Client Service Excellence, Credit Card Services, Credit Unions, Customer Relationship Management (CRM), Facility Management, Financial Analysis, Financial Services Operations, Fraud Detection, Fraud Management, Loan Processing, Supervisory Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Applicable

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
N/A

Job Posting End Date:
06/26/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

Merck & Co, Inc Careers

Join the visionary team at Merck & Co, Inc, a global leader in healthcare dedicated to advancing the world of medicine. As part of our professional community, you'll find dynamic job opportunities that foster innovation and leadership across various fields. Merck & Co, Inc is not just a company; it's a place where you can make a difference.

Work You’ll Do

At Merck & Co, Inc, we are committed to improving global health through groundbreaking research and innovative healthcare solutions. Our team is at the forefront of developing new therapies and vaccines that significantly impact public health worldwide. By joining us, you will collaborate with some of the brightest minds in the industry, using your skills to contribute to projects that save and improve lives around the globe.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a professional position, Merck & Co, Inc offers a range of career paths in environments that promote rapid professional growth and development. Explore job opportunities in research, digital transformation, manufacturing, and more, all while benefiting from a culture that supports diversity and inclusion.

Innovate and Lead

Merck & Co, Inc is an ideal environment for those who lead with curiosity and the drive to innovate. Our leadership is committed to fostering a culture where inventive thinking and collaboration are encouraged, making it a perfect place for professionals who seek to make an impact through their work.

Develop Your Skills

With Merck & Co, Inc, you are not just getting a job; you're gaining access to unparalleled career development opportunities. Enhance your skills through diverse training programs, workshops, and continuous learning courses designed to help you grow at every stage of your career.

Benefits and Culture

We understand that our employees are our greatest asset, which is why we offer competitive benefits designed to support the health and well-being of you and your family. From comprehensive health care coverage and retirement plans to flexible working conditions and wellness programs, our benefits package is designed to meet the diverse needs of our team members.

Join Our Team

Ready to advance your career at Merck & Co, Inc? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, creative, and solution-driven team players. Prepare your resume, sharpen your interview skills, and become part of a company that's dedicated to making a difference.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Engage with us through our careers blog and by participating in networking events and employment fairs. Subscribe to receive personalized job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Merck & Co, Inc. Join us in our mission to improve health and wellness around the world.
Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Pharmaceuticals & Biotech
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ
MRK
* Ladders Estimates

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