Position ProfileEmployment Status: Permanent Full-timeReporting Relationship: Director, Quality and Patient Safety
Location: Humber River Health - Wilson Site
Hours of work: Monday - Friday
Employee group: Non union
Salary Range: $97,342.05-$121,754.10
Responsibilities:- Lead quality and patient safety improvement activities (e.g. projects, prospective analysis)
- Collaborate with clinical programs to implement recommendations that improve patient safety by completing safety reviews, investigating safety incidents, analyzing data, identifying trends, and implementing Coroner recommendations
- Foster a culture of quality improvement and safety
- Act as an organizational subject matter expert for patient safety
- Review and triage incident reports of patient harm or injury for completeness and errors to assist program leadership to identify root causes, areas of future risk, and develop risk mitigation action plans; coordinate incident reviews and investigations in collaboration with interprofessional teams
- Guide program leadership in choosing which incident review process to follow (i.e. Interprofessional or Quality Care Review) to meet review process requirements
- Conduct critical investigations of Never Events (i.e. events that should never happen) and serious patient safety incidents
- Share review form with Program Directors and Physician Directors to develop action plans
- Develop education for patient safety activities
- Deliver education through blended learning methods (e.g. lectures, in-services, simulations, etc.)
- Act as an organizational subject matter expert quality/patient safety for policy development
Qualifications:- Undergraduate degree in Nursing required
- Graduate degree in Nursing, Science preferred
- Patient safety & quality improvement training required. Patient Safety Officer (PSO) certification preferred
- Registration with the Canadian Nursing Association of Ontario (CNO) required.
- Prospective risk assessment (e.g. Failure Modes and Effects Analysis (FMEA)) preferred
- Minimum of 5 years of recent experience with nursing required
- Demonstrated computer skills using MS Office (Outlook, Word, Excel, PowerPoint, etc) MS Visio preferred.
- Knowledge and applied Experience in hospital operations & Clinical practice, Quality improvement science (e.g. Lean, Six Sigma, human factors), Adult education & program design required. Disclosure, mediation, apology preferred
- Experience in Conflict management, meeting facilitation, analysis, problem solving, political acuity, tact, diplomacy, interpersonal, time management required
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
This position is being posted in response to an existing vacancy at Humber River Health.
