About the Role The
Patient Navigator RN position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey-providing both clinical monitoring and care coordination. This role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.
We are seeking a
Patient Navigator RN to join our dedicated team at
Pinnacle Fertility - Washington in
Spokane, WA. This is a
full-time, onsite position
workingMonday through Friday, 7:30 AM to 4:30 PM. Responsibilities- Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
- Perform a variety of ultrasound scans as part of patient monitoring and fertility treatment protocols; experience with or willingness to train in scanning is required.
- Provide triage support and clinical guidance within the RN scope of practice.
- Serve as the dedicated navigator throughout each patient's treatment cycle.
- Educate patients on protocols, medication administration, procedures, and expected outcomes.
- Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
- Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
- Maintain accurate and timely documentation in the electronic medical record (EMR).
- Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
- Provide emotional support, address patient concerns, and help remove barriers to care.
- Serve as a consistent point of contact for patients throughout their care journey.
- Participate in team case reviews, staff meetings, and quality improvement initiatives.
- Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
- Perform other duties and projects as assigned.
Position Requirements - Education & Licensure:
- Active, unrestricted Registered Nurse (RN) license in the state of Washington is required.
- BSN preferred.
- Experience:
- Minimum of 2 years RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
- IVF or reproductive endocrinology experience strongly preferred.
- Familiarity with EMR systems and patient coordination processes.
- Skills & Competencies
- Clinical judgment and ability to escalate concerns promptly.
- Empathetic communicator and educator with a patient-first mindset.
- Highly organized, detail-oriented, and tech-savvy.
- Ability to work both independently and as part of a multidisciplinary team.
- Bilingual abilities are a plus.
Compensation & Benefits- Hourly Rate: $30.00 - $48.00 per hour (Final offers based on experience, skills, and qualifications).
- Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
