Salary: 80,000 - 95,000 / year based on experienceOther Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: 14Job SummaryWe are seeking a
Patient Services Manager to lead our Patient Services team in an acute care setting.
Key Responsibilities:- Oversee patient services operations, including tray line, tray delivery staff, patient experience, and service recovery (average census: 600)
- Establish goals and manage the implementation of patient food service programs based on medical direction and patient population needs
- Hire, train, coach, and develop patient services team members
- Ensure compliance with dietary restrictions, special diets, and physician orders while maintaining patient satisfaction and preferences
- Drive patient satisfaction by leading service initiatives and ensuring team alignment with performance goals
- Maintain compliance with all regulatory standards, including federal, state, and accrediting agencies, as well as HIPAA and patient rights policies
- Participate in and/or lead patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
Qualifications:- Associate degree with at least one (1) year of experience in food service or a related field, or a bachelor's degree in food service management, nutrition, or a related discipline
- Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
- Minimum of one (1) year of food service management experience, preferably in an acute care environment
- ServSafe® certification preferred
- Proficiency in Microsoft Office, electronic medical records (EMR), and diet office systems
This role requires strong leadership, attention to detail, and a commitment to delivering high-quality patient-centered service.
Apply to Morrison Healthcare today!Associates at Morrison Healthcare are offered many fantastic benefits. - Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Req ID: 1539024
Morrison Healthcare
AMY S MILLER
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