Job DescriptionPosition Summary:Under the direction of the Clinical Nursing Director and/or Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department.
Work Schedule:MINIMUM QUALIFICATIONS: - Education, Experience or Equivalent Combination:
- Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required.
- Two years of acute care RN experience.
- Licensure/ Registration/ Certification:
- Licensed as a registered nurse by the State of Minnesota.
- Knowledge, Skills, and Abilities:
- Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment.
- Computer, fax, printer, copy machine, telephone, and other office machines.
PREFERRED QUALIFICATIONS: - Education, Experience or Equivalent Combination:
- Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred
- Licensure/ Registration/ Certification:
- Knowledge, Skills, and Abilities:
- Ability to manage multiple simultaneous tasks and prioritize appropriately.
- Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies.
- Ability to communicate clearly, both orally and in writing
- Ability to lead multidisciplinary teams.
- Skilled in problem solving techniques and is solution oriented.
- Skilled in resolving conflict situations including interpersonal, intra/interdepartmental.
- Ability to be collaborative with others.
- Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice.
- Knowledge of infection control practices and their relation to patient care outcomes.
- Knowledge of specialized equipment.
- Knowledge of the principles of electrical safety.
- Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology.
- Skilled as a change agent
- Ability to be flexible and tolerant of ambiguous situations.
- Knowledgeable about customer service tools and principles.
- Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues.
- Skilled in analyzing data and ability to use data to make data-based decisions.
- Ability to perform basic word processing on a computer.
