St. Luke's University Health Network

Patient Care Manager - Inpatient Hospice

Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse License required
  • Bachelor's in Nursing or related healthcare field required at hire or promotion
  • Minimum of 3 years clinical experience with demonstrated leadership abilities
  • Strong interpersonal skills essential
  • Ability in Human Resources and Financial Resource Management required
  • Current BLS certification necessary
  • Basic computer skills needed

Responsibilities

  • Assume accountability for 24-hour care planning and supervision
  • Perform direct administrative functions for the assigned program
  • Develop and evaluate performance improvement and operational goals
  • Implement and ensure compliance with clinical practice standards
  • Analyze program-specific performance and financial data
  • Develop departmental budgets with Program Director and Finance
  • Motivate and retain staff while managing costs within budget

Benefits

  • Opportunity for leadership within a healthcare program
  • Engagement in performance improvement activities
  • Collaborative work environment with administrative staff
  • Access to nursing education programs and professional development
  • Involvement in departmental and network councils for shared governance
Full Job Description
The Manager, Patient Care is responsible for the quality, safety and efficiency of patient care providers in the assigned program. This includes functional responsibility for the day-to-day operation of all components of the program and integration into the VNA and SLHHN. Assumes leadership role in planning for the program including but not limited to personnel, performance improvement, patient safety, regulatory compliance, programs/services, and physical plant issues as appropriate. Provides oversight of all patient care services and personnel to include: making patient care assignments, coordinating patient care, coordinating referrals, assuring that patient needs are continually assessed, assuring the development, implementation and updates of the individualized plan of care. JOB DUTIES AND RESPONSIBILITIES: • Assumes 24-hour responsibility/accountability for planning, organizing and supervising care necessary to assure patient safety and meet the needs of patients served by assigned program. • Performs direct administrative functions for assigned program. • Develops, implements and evaluates short and long range performance improvement and operational goals and objectives for the department(s). • Implements policies, procedures, rules, regulations and recommended practices and ensures that clinical practice standards are met. • Analyzes and responds accordingly to program specific performance, outcome and financial data. • Develops capital and operational budgets in collaboration with Program Director and Finance. • Selects, motivates and retains staff; initiates formal recognition plan. • Develops, evaluates and adjusts current and future staffing based upon patient care needs and initiates adjustments as needed; manages costs within budget. • Maintains departmental records for administrative and regulatory purposes. • Facilitates unit based councils and participates in network and entity councils. • Enhances job knowledge by remaining current in trends in the health care industry and specialty areas. • Participates in selection and termination of staff. • Works closely with appropriate management and administrative staff in the development and attainment of program goals. • Serves as a resource to staff. • Leads and/or participates in projects involving performance improvement activities. • Promotes an environment that fosters inquiry, creative thought, nursing education programs, and development and application of evidence-based practice initiatives. • Reviews performance of staff, assures staff competency and initiates remedial actions, when appropriate. • Assists in the development and maintenance of staff competencies. • Organizes monthly committee/staff meetings as appropriate. PHYSICAL AND SENSORY REQUIREMENTS: Involves exerting 50-100 pounds of force occasionally, or 25 to 50 pounds of force frequently, or 10-to 20 pounds of force constantly to move objects. Constantly standing and walking. Physical demand requirements are in excess of those for Medium, Light and Sedentary work as defined by U.S. DOL. Reaching: Frequent. Reaching Above the shoulder: Frequent. Twisting: Frequent. Bending/stooping: Frequent. Repetitive movements of elbows/fingers: Frequent. Repetitive movements of wrists: Frequent. Kneeling/Climbing /Squatting: Occasionally. Good physical and mental health. Neat, clean, free from body odors. Conforms to uniform code Visual and auditory acuity are required to provide comprehensive care. EDUCATION: Registered Nurse License. Bachelor in Nursing or a related health care field required upon hire or at time of promotion. TRAINING AND EXPERIENCE: Minimum of three (3) years clinical experience with demonstrated leadership abilities required. Sound clinical knowledge in area to be managed. Strong interpersonal skills. Demonstrate ability in Human Resources and Financial Resource Management. Current BLS certification. Basic computer skills. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

About St. Luke's University Health Network

St. Luke's University Health Network is a non-profit healthcare system that provides medical services to patients in eastern Pennsylvania and western New Jersey. The network operates several hospitals, urgent care centers, and primary care clinics, as well as specialty centers for cancer, heart and vascular care, and orthopedics. St. Luke's University Health Network was founded in 1872 and is headquartered in Bethlehem, Pennsylvania.
Learn more about St. Luke's University Health Network
Size
16,000 employees
Industry
Net Income
$100 million
5 Year Trend
+10%
Revenue
$2.5 billion

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