Patient Access ManagerLifePoint Community Medical Center - Missoula, MT On-site
We're seeking a
Patient Access Manager to lead front-end healthcare operations at LifePoint Community Medical Center in Missoula, Montana. This role is responsible for overseeing daily registration and admissions workflows, developing high-performing teams, and ensuring a seamless, efficient, and compliant patient experience.
This is an excellent opportunity for a strong operational leader who thrives in a fast-paced hospital environment and is passionate about delivering high-quality service.
What You'll Do - Lead and develop a Patient Access team, including Supervisors, Administrative Coordinators, and front-line staff
- Oversee daily operations for patient registration, admissions, and access workflows to ensure efficiency and accuracy
- Coordinate team activities to maintain smooth patient flow and timely processing
- Develop and implement policies and procedures related to patient admissions and billing audit processes
- Evaluate workflows and performance, ensuring efficient patient processing, optimal bed utilization, and compliance with federal and local regulations
- Maintain high standards of service and performance, ensuring consistent quality across all department functions
- Drive continuous improvement efforts in collaboration with senior leadership and system-wide Patient Access teams
- Manage department budget, including monitoring performance and identifying opportunities for improvement
- Provide HR leadership support, including coaching, performance management, and staff development
- Represent Patient Access in meetings, committees, and cross-functional initiatives
What We're Looking For - 5+ years of experience in a healthcare setting, including 3+ years in a leadership role
- Experience leading Patient Access, Registration, or front-end Revenue Cycle teams
- Strong knowledge of patient admissions, registration workflows, and compliance requirements
- Experience managing team performance, operations, and workflows
- Ability to collaborate effectively across departments and leadership levels
- Strong communication, organization, and leadership skills
Education - Bachelor's degree preferred
- Equivalent experience will be considered in lieu of a degree
Work Environment - On-site role at LifePoint Community Medical Center - Missoula, MT
- Combination of sitting, standing, and extended computer use
- Fast-paced, collaborative hospital environment
For this US-based position, the base pay range is $72,275.00 - $99,456.85 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
