Rush Enterprises, Inc

Parts Sales Representative-Phone Room

Rush Enterprises, Inc • $83K — $87K *
Springfield, MO 65807In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High school diploma or GED required.
  • Two years' experience in parts counter or phone sales; or a relevant combination of education and experience.
  • Proficiency in using multiple OEM systems for parts research preferred.

Responsibilities

  • Sell parts to designated 'Fleet' customers in the assigned region primarily through phone communications.
  • Ensure proper billing on parts tickets for all internal and external requests, accommodating any special requirements.
  • Maintain organized records of orders and special parts using a shared database program.
  • Coordinate daily shipments, deliveries, or pick-ups at stores as needed.
  • Promote parts marketing activities by soliciting specific 'Fleet' customers and assigned accounts via phone.
  • Engage in all provided training programs to enhance skills and product knowledge.
  • Track lost sales to help optimize parts availability and customer satisfaction.

Benefits

  • Exceptional compensation and benefits package, including 401K and stock purchase options.
  • Performance incentives.
  • Opportunities for professional training and advancement.
  • Work culture that rewards excellence, positive attitude, and integrity.
Full Job Description
The Parts Sales Representative-Fleet Sales coordinates parts sales to specific special customers designated as "Fleets" by local management in a region. Determines the availability of parts throughout the region, and nationally, to best serve customer demands and coordinate the logistics of those orders. Maintains a relationship with specific accounts in a manner that maximizes sales and profits.

Responsibilities:
  • Sell parts to all designated/assigned "Fleet" customers in the assigned region through the phone, or through direct communications from customers via other telecommunication methods.
  • Make sure all external and internal requests for parts are billed on a parts ticket. Must make sure any special billing requirements, like 3rd party customer billing systems, are met according to the fleet customers' needs.
  • Keep orderly records of all orders, and special order parts through a shared database program. Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
  • Set up orders for daily shipment, delivery, or pick-up at the proper store.
  • Solicit specific "Fleet" customers, and any assigned accounts, by phone to promote various parts marketing activities.
  • Participate in all training programs that are made available.
  • Keep current on new products and product updates.
  • Participate in maintaining a lost sales tracking program.

Benefits:
  • We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:
  • High school diploma or general education degree (GED).
  • Two years' parts counter or parts phone room experience; or equivalent combination of education and experience.
  • Proficiency in researching parts in multiple OEM systems preferred.


This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $40,000.00/Hr.
Maximum Pay Rate

USD $42,000.00/Hr.

About Rush Enterprises, Inc

Rush Enterprises, Inc. is a retailer of commercial vehicles and related services. The company operates a network of commercial vehicle dealerships under the Rush Truck Centers name. The company's Rush Truck Centers are located in the United States, and offer a range of services, including retail sales of new and used commercial vehicles, aftermarket parts sales, service and repair facilities, financing, leasing and rental, and insurance products.
Learn more about Rush Enterprises, Inc
Size
7,166 employees
Market Cap
$2.8 billion
Industry
Manufacturing & Automotive
Net Income
$114.8 million
Founded
1965
5 Year Trend
+4%
Revenue
$4.7 billion
NASDAQ
RUSHA
* Ladders Estimates

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