Job Type

Full-time

Description

Palo Alto, CA | Mercedes-Benz | Luxury brand | Parts Manager | Fixed Ops | Silicon Valley | Bay Area | Veterans encouraged to apply | $75,000 - $100,000/yr

IS THIS YOU?
• You've run a parts department and own the full picture - inventory, gross profit, fill rates, obsolescence, and team development
• You manage by metrics, build process, and hold your team to a standard that reflects the brand above the bay door
• You're ready to bring your parts expertise to one of the most prestigious luxury brands in one of the country's premier automotive markets

WHAT YOU'LL DO
• Lead all parts department operations - managing inventory, staffing, vendor relationships, and daily workflow to support a high-performing service department
• Drive parts department profitability - owning gross profit, fill rates, inventory turn, and obsolescence control
• Develop and hold accountable a parts team - building capability, accuracy, and a culture of consistent execution at the counter and in the warehouse
• Monitor key performance metrics and implement corrective action proactively when results drift from target
• Manage Mercedes-Benz OEM parts programs, warranty parts processes, and manufacturer return procedures with full compliance
• Build and maintain strong vendor and OEM relationships - ensuring parts availability and program participation are optimized
• Partner closely with service management to align parts supply with service demand - minimizing delays and keeping technicians productive
• Maintain inventory accuracy through disciplined receiving, cycle counts, and bin organization standards

WHAT WE'RE LOOKING FOR
• 3+ years of parts manager experience in a franchised dealership - Mercedes-Benz or luxury brand experience strongly preferred
• Strong command of parts department financials - fill rate, gross profit, inventory turn, and obsolescence management
• Deep familiarity with OEM parts systems - Mercedes-Benz Star Parts or equivalent experience a significant advantage
• Proven ability to develop and lead a parts team
• Process-oriented with strong attention to detail and inventory accuracy
• Comfortable with DMS platforms - Reynolds & Reynolds or CDK experience preferred
• Clear communicator who works effectively with service managers, advisors, and technicians
• Valid driver's license with a clean driving record

WHAT WE OFFER
• $75,000 - $100,000/yr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth - strong parts managers at Swickard grow into fixed ops director and multi-store leadership roles
• Employee vehicle purchase and service discounts
• The backing of a nationally recognized, fast-growing dealer group with deep operational infrastructure

Mercedes-Benz of Palo Alto's service department runs at a high standard - and the parts operation behind it needs to match. The Parts Manager who joins this team will have the brand, the market, and the organizational support to build a best-in-class parts department in one of the most competitive luxury automotive markets in the country.

If you're an experienced parts manager ready to represent one of the world's great luxury brands in Silicon Valley - we'd like to meet you. #T5

Salary Description

$75K - $100K OTE per year