Carvana

Parts Manager

Carvana$80K — $100K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of parts management experience preferred
  • Bachelor's degree or equivalent work experience
  • Proven track record of timely vendor collaboration
  • Demonstrated leadership skills managing multiple teams
  • Excellent communication and active listening abilities
  • Strong analytical and problem-solving skills
  • Attention to detail and experience with computer systems

Responsibilities

  • Lead and manage a team of specialty parts buyers
  • Help meet KPIs and assess employee performance
  • Maintain quality relationships with local parts vendors
  • Hire, train, and monitor staff performance in the parts department
  • Oversee open parts orders to minimize returns and costs
  • Conduct process audits for adherence to SOPs
  • Support communication with the Inspection Center team

Benefits

  • Full-time position with competitive salary
  • Comprehensive medical, dental, and vision benefits
  • 401K plan with company match
  • Unique perks including student loan assistance and pet benefits
  • Wellness program promoting physical and mental health
  • Opportunities for skill development and knowledge sharing
  • Promotions from within and rapid career development
  • Position in a fast-growing company
Full Job Description
Salary Range: 80-100K

About the team and position

The Parts Manager, Dealership Operations is responsible for the success of the dealership's parts businesses and overall facilities management. This leader oversees a team of up to 40 team members, driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

What you'll be doing

Management - Parts
    • Lead and manage a team of specialty parts buyers to verify the correct parts are being ordered within the appropriate parameters and timelines.
    • Leverage expertise to help meet organization KPIs and measure employees performance, hold employees accountable and maximize department efforts.
    • Partner and maintain quality relationships with local parts vendors and manage vendor performance to ensure vendors are meeting our expectations and business needs.
    • Work closely with the on-site leadership team to hire, train, motivate, and monitor the performance of all parts department staff.
    • Oversee open parts orders and parts aging lists to effectively minimize parts returns and reduce unexpected costs.
    • Perform loss prevention duties by meeting accounting and LP requirements to prevent parts theft and reduce spend for the business.
    • Conduct consistent verification of process audits to ensure standard operating procedures (SOPs) are being followed correctly by employees.
    • Develop and provide guidance to leaders in the parts department in order to help them grow their functional expertise and leadership skills.
    • Support the Inspection Center team by communicating when vehicle parts are received for vehicles moving through the reconditioning process to help meet production targets.
    • Other duties as assigned.

Facilities - Dealership Maintenance & Compliance
  • Ensure the service facility is well-maintained, clean, and fully compliant with brand and OEM image standards.
  • Directly manage service vendors (e.g., paint and body, detail to ensure efficient, high-quality work at a competitive cost. Enforce workplace safety standards, OSHA requirements, and loss-prevention measures to protect associates and customers.

People Leadership & Development
  • Recruit, hire, and retain high-performing Service team; maintain a bench of candidates for key positions.
  • Improve, sustain and oversee training, certification, and career progression programs for associates at all levels.
  • Deliver competency-based feedback and performance reviews to drive accountability and growth.
  • Mentor service associates to strengthen leadership capabilities, functional expertise and operational execution.
  • Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

What you should have
    • 5-7 years of parts management is strongly preferred.
    • Either a Bachelor's degree from an accredited institution or equivalent work experience.
    • Proven track record of monitoring and working with parts vendors to make sure parts are ordered in a timely manner.
    • Demonstrated leadership abilities overseeing multiple teams and initiatives simultaneously.
    • Excellent oral communication, written communication, and active listening skills.
    • Strong analytical and problem-solving skills.
    • Vigilant attention to detail working with computer systems and applications.
    • Experience in project management and exceptional organizational skills.
    • An ability to learn quickly, effectively transfer knowledge to others, and delegate tasks.

What we'll offer in return
  • Full-Time Position with a competitive salary
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy, both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • Must have a valid driver's license
  • A clean driving record with no more than two moving violations or DUI's in the last three years
  • Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
  • Use personal protective equipment to prevent exposure to hazardous materials
  • May be requested to work overtime and weekends for special programs and events.
  • Frequent standing and sitting with varying periods of each
  • Lift up to 40 pounds frequently
  • Walk up to three miles each day

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

Founded in 2012 and based in?Phoenix, Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform. Carvana.com enables consumers to quickly and easily shop more than 15,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines.

Carvana Careers

Join the dynamic team at Carvana, a leading e-commerce platform for buying and selling used cars, where innovation drives us and leadership thrives. At Carvana, we offer more than just job opportunities; we provide a pathway to a rewarding career in the automotive and technology industries.

Work You’ll Do

Become a part of Carvana’s commitment to changing the car buying experience by joining our diverse team. We leverage cutting-edge technology and bold innovation to stay ahead in a fast-evolving market. Our team is composed of driven professionals who lead the industry in expertise and are the backbone of our growth and success.

Explore Professional Growth

At Carvana, we believe in nurturing talent and fostering professional growth. Our leadership is dedicated to providing extensive training and development programs that empower you to climb the career ladder with confidence. From entry-level positions to senior roles, every team member receives the support and resources they need to excel.

Innovative Work Environment

Our culture is built on a foundation of diversity and inclusion, where every employee’s contribution is valued. Work alongside industry leaders and peers in an environment that celebrates creativity and strategic thinking. Carvana is not just a company; it’s a revolutionary approach to the automotive market.

Join Our Team

Discover a range of employment opportunities at Carvana, from customer service and vehicle operations to software development and marketing. Each position offers a chance to develop skills that are crucial for personal and professional development. We are hiring individuals who are passionate, curious, and eager to drive change within the industry.

Internship Programs

Kickstart your career with a Carvana internship. Gain invaluable experience, build your resume, and make connections that will open doors to future opportunities. Our internships provide a real-world glimpse into high-level projects and day-to-day operations, preparing interns for full-time roles in their chosen fields.

Benefits and Perks

Carvana cares for its employees by offering competitive benefits, including health insurance, retirement plans, and wellness programs. We also understand the importance of work-life balance and provide flexible working arrangements to suit different needs and lifestyles.

Networking and Career Advancement

Enhance your career prospects through Carvana’s robust professional networking opportunities. Connect with leaders and peers within and outside the company to expand your professional network and uncover new career paths.

Stay Connected

Search open positions that match your skills and interests on our Carvana Jobs portal. We look for innovative, driven, and collaborative individuals to join our team.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Subscribe to our Carvana Careers blog for the latest news and updates in the world of automotive e-commerce.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Carvana. Join Carvana today and be part of a company that’s redefining the automotive industry through technology, innovation, and a strong commitment to excellence.
Learn more about Carvana
Size
21,000 employees
Market Cap
$716.3 million
Industry
Net Income
-$171.1 million
Founded
2013
5 Year Trend
+103.7%
Revenue
$5.5 billion
NASDAQ

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