What you'll Be Doing: We are seeking a Partnerships Sales Manager to lead, coach, and scale a high-performing team of Franchisee Partnership Managers and Team Leads across the Salon Suites network. This role is responsible for driving team performance, franchise partner success, and revenue growth. With 50-75% travel, the Manager will actively engage in the field, support regional events, and help define and scale the strategy, playbooks, and processes for the Franchisee Partnerships function.
*This role is based onsite in Pleasanton, CA Monday through Friday*
Compensation- Base Annual Salary: $75,000 - $90,000
- Annual On Target Earnings (OTE): Up to $180,000
Your Impact: Team Leadership & People Management- Directly manage a team of 10-15 Franchisee Partnership Managers and Team Leads, providing ongoing performance coaching, career development, and structured accountability
- Lead weekly team meetings, 1:1s, pipeline reviews, and field ride-alongs to drive rep development and consistent execution across the portfolio
- Set clear performance expectations, conduct regular reviews, and develop tailored growth plans for each team member
- Partner with Recruiting and HR to attract, hire, and ramp new team members as the function continues to scale
- Foster a high-performance, high-accountability team culture grounded in collaboration, coaching, and continuous improvement
Quota & Revenue Ownership - Own and be directly accountable for the team's monthly quota across new location signups, product adoption, and expansion revenue
- Monitor team and individual performance against targets; develop and execute action plans to close gaps and accelerate results
- Deliver regular pipeline forecasts and business performance reviews to senior leadership, backed by data and clear strategic narrative
- Identify revenue trends, growth opportunities, and risk areas across the team's franchise portfolio and respond proactively
Field Leadership, Activations & Events- Travel 50-75% of the time to support regional team members in the field, franchise-facing events, partner activations, and key account engagements
- Lead or represent the team at franchise conferences, partnership events, and brand activations serving as a senior external presence for Salon Suites
- Bring field-level insight back into internal strategy and planning, ensuring the team's approach stays grounded in real franchise partner needs
Outbound Sales Coaching- Apply direct experience with outbound phone sales to coach reps on prospecting, outreach cadences, objection handling, and pipeline conversion
- Build and refine outbound sales playbooks that reflect best practices and are repeatable across team leads and ICs
- Identify skill gaps in outbound execution across the team and develop targeted training and enablement to close them
Cross-Functional & Executive Stakeholder Management- Serve as the primary internal liaison between the Franchisee Partnerships team and cross-functional partners in Support, Education, Marketing, Product, and Operations
- Engage comfortably and credibly with C-suite and senior executive stakeholders - both internally and on the franchise partner side - representing the team's work with authority and strategic clarity
- Translate field insights and franchise partner feedback into cross-functional priorities, influencing product roadmap, go-to-market strategy, and operational improvements
- Champion the franchise partner voice across the organization to ensure the team's needs are reflected in company-wide decisions
Building, Scaling & Innovation- Take ownership of building and scaling the Franchisee Partnerships function as the team grows developing structure, processes, and playbooks that evolve with the business
- Bring creative and innovative thinking to how the team engages franchise partners, activates new locations, and drives adoption at scale
- Continuously iterate on the team's operating model, tools, and workflows to improve efficiency, performance, and partner experience
- Support beta programs, product pilots, and new initiatives across the Salon Suites network, serving as a key leader in cross-functional launches
What you Bring: - 5+ years of experience in franchise partnerships, multi-unit account management, or field sales leadership
- 3+ years of direct people management experience, including managing team leads or senior ICs
- Demonstrated experience working with in-field teams and leading or supporting franchise activations and events
- Hands-on experience coaching and developing outbound phone sales teams, with a strong grasp of prospecting and pipeline conversion
- Proven track record owning and delivering against team revenue quotas in a performance-based environment
- Exceptional cross-functional stakeholder management skills, including experience engaging C-suite and senior executive audiences
- Comfortable building in ambiguity experience scaling a team or function in a high-growth, iterative environment
- Creative problem-solver who brings fresh thinking to team structure, partner engagement, and go-to-market execution
- Ability and willingness to travel 50-75% to support regional teams, partners, and events
- Bachelor's degree or equivalent professional experience
Why This Role?This is a rare opportunity to own and shape a high-growth, high-visibility function at a critical stage of scale. The Manager, Franchisee Partnerships will have direct influence on how Salon Suites grows its franchise network, how the team is built and developed, and how the brand shows up for its most important partners. With close proximity to senior leadership, major franchise partners, and cross-functional strategy, this role offers significant career visibility and long-term impact for the right leader.
Why You'll Love Working Here: - Attractive Compensation & Performance Bonuses: Enjoy a competitive salary paired with performance-based bonuses
- Generous PTO: 15 accrued days, plus 10 company holidays annually.
- Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family.
- Exclusive Perks: Discounts on attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork.
- Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments.
- Food Perks: $50 monthly stipend for our onsite microkitchen and a complimentary DoorDash DashPass subscription.
- Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account.
- Financial Security: 401k program with 4% matching and optional life/supplemental insurance.
- Stay Active: Access to our on-site gym, flavored water dispenser, and basketball court to keep you fit and energized!
