Genworth Financial, Inc

Partnership Implementation Specialist

Genworth Financial, Inc • $95K — $115K *
US-AnywhereIn-Person
Business Services
Less than 5 years of experience
Reposted Yesterday
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in project management or client implementation, preferably in a dynamic setting.
  • Strong organizational skills to structure complex project plans.
  • Ability to foster cross-functional relationships and build trust without direct authority.
  • Excellent verbal and written communication skills tailored for diverse audiences.
  • Expertise in navigating complex stakeholder ecosystems and identifying issues.
  • Experience managing high-impact projects focused on execution and continuous improvement.
  • Proficient in Excel and PowerPoint; familiarity with CRM systems and project management tools is a plus.

Responsibilities

  • Project manage the full implementation process from contracting to program launch.
  • Act as the primary coordinator across Affinity and Carrier teams, balancing competing priorities.
  • Develop a comprehensive understanding of the implementation workflow to identify gaps.
  • Collaborate with Client Success leaders to ensure a positive client experience during implementation.
  • Coordinate with various teams to meet deadlines for deliverables.
  • Monitor and communicate the progress of implementations, addressing any issues promptly.
  • Support documentation and reporting of client meetings and program outcomes.

Benefits

  • Make a positive impact in people's lives through your work.
  • Competitive compensation with performance-based incentives.
  • Comprehensive healthcare coverage for employees.
  • Multiple 401(k) savings plan options with an employer-funded account feature.
  • Generous Paid Time Off including holidays, volunteer time, and family leave.
  • Disability, life, and long-term care insurance offerings.
  • Tuition reimbursement alongside support for training and certifications.
  • Wellness support, including gym memberships and an Employee Assistance Program.
  • Resources for caregiver and mental health support services.
Full Job Description
POSITION TITLE

Partnership Implementation Specialist

POSITION LOCATION

New York, NY or Richmond, VA - Hybrid (Preferred) or Remote

YOUR ROLE

The Partnership Implementation Specialist will play a critical role in driving onboarding, implementation, and program success as CareScout continues to expand its partnerships ecosystem. CareScout partnership programs are a crucial pillar in CareScout's broader growth strategy. To meet our growth goals, this role will focus on effectively managing the client implementation process in an organized and timely fashion, across numerous internal and external stakeholders to ensure Partnership programs are launched effectively and set up for growth.

This role will serve as a central point of coordination across Affinity and Carrier partnerships, balancing priorities and ensuring alignment on shared goals, timelines, and success metrics. This individual will support the end-to-end partner implementation experience, ensuring programs are not only launched on time but are set up for early adoption, engagement, and measurable success.

What you will be doing

  • Project manage the implementation process from contracting to program launch, ensuring stakeholders are aligned and timelines are met with active support from Client Success leaders


  • Act as the primary point of coordination across Affinity and Carrier teams, managing cross-functional dependencies and navigating competing priorities to keep implementations on track


  • Develop a deep understanding of the implementation process and proactively identify gaps across workflows/systems


  • Collaborate with Client Success leaders to deliver a positive client experience throughout the implementation process


  • Work cross-functionally with Product, Marketing, Operations, Legal to ensure deliverables from various teams meet expected timelines


  • Support decision making, escalating risks and blockers and making recommendations to Client Success leaders to ensure forward momentum


  • Monitor progress and performance of the implementation process, communicate status updates and identified issues to the appropriate leaders


  • Support Client Success leaders with detailed documentation of meetings, client-facing reporting of progress and program outcomes


  • Communicate regular updates across the team to drive alignment


  • Contribute to building and refining scalable implementation processes, tools, and playbooks as the partnerships function grows


What you bring

  • 3-5 years of relevant experience in project management, client implementation, or a related role, ideally in a fast-paced or evolving environment


  • Strong organizational skills, ability to break down complex processes into structured project plans, and create clarity in environments where processes are not yet fully defined


  • Ability to support cross-functional relationships without direct authority, building trust and alignment across teams to move initiatives forward


  • Excellent verbal and written communication skills, with ability to communicate effectively to multiple audiences


  • Comfort navigating complex ecosystems with multiple stakeholders, aligning an organized approach to multiple workstreams, and identifying root causes of issues across teams, processes, and systems


  • Experience supporting high-impact projects end-to-end, with a focus on execution discipline, measurable results, continuous improvement and scalable solutions


  • Proficiency in core tools (Excel, PowerPoint); Experience with CRM systems, Monday.com, Figma and/or other project management tools is a plus


For candidates based in the New York City Metropolitan area, the base salary pay range for this role starts at $95,000 up to the maximum of $115,000. An employee's pay position within the base salary pay range will be based on several factors at the time of this job posting including but not limited to geographic location, experience, and qualifications. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 7% of your base compensation. The final determination on base pay for this position will be based on multiple factors to ensure pay equity within the organization.

Employee Benefits & Well-Being

  • CareScout employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.


  • Competitive Compensation & Total Rewards Incentives


  • Comprehensive Healthcare Coverage


  • Multiple 401(k) Savings Plan Options


  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)


  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave


  • Disability, Life, and Long Term Care Insurance


  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support


  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)


  • Caregiver and Mental Health Support Services

About Genworth Financial, Inc

Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 insurance holding company dedicated to helping people secure their financial lives, families, and futures. Genworth has leadership positions in offerings that assist consumers in protecting themselves, investing for the future, and planning for retirement. In addition, the company is a global leader in managing mortgage default risk. Genworth’s Global Mortgage Insurance Division works with lender partners, regulators, and policy leaders to help more people responsibly achieve and maintain the dream of homeownership. In doing so, it promotes stronger and more sustainable communities around the world. By combining its global experience in mortgage guarantees with technology and service leadership, Genworth delivers innovation to the housing marketplace.

Genworth Financial, Inc Careers

Join the dynamic team at Genworth Financial, Inc, a leader in financial security and insurance services. With a commitment to innovation, leadership, and professional excellence, Genworth offers unparalleled job opportunities that empower you to influence the future of finance.

Work You’ll Do

At Genworth Financial, Inc, you will be part of a culture that thrives on diversity, growth, and continuous learning. As a member of our team, you will help develop solutions that secure the financial lives of millions of people. Our company is at the forefront of combining financial expertise with innovative technology to deliver exceptional service and value to our customers.

Innovate and Lead

Embrace the opportunity to lead in the financial services industry with Genworth. Our leadership is always looking ahead to harness innovative strategies that enhance our competitive edge. You will work alongside top professionals to foster innovation that drives our company forward.

Career Growth and Development

Genworth Financial, Inc is deeply invested in the professional growth and development of its employees. Whether through leadership programs, diversity training, or professional networking opportunities, we ensure that our team members are equipped to rise to new challenges and expand their skills. Our robust internal training programs are designed to support your career aspirations.

Join Our Team

Explore the wide range of job opportunities at Genworth Financial, Inc—from entry-level positions to executive roles. We offer a variety of career paths in areas such as finance, risk management, customer service, and technology. Each position at Genworth is a stepping-stone to further success, whether you are just starting out or are a seasoned professional.

Internship Programs

Kickstart your career with a Genworth internship. Our internships provide invaluable workplace experience and a chance to see what it’s like to work in a global financial services company. Interns at Genworth gain hands-on experience, working on projects that matter, and learning from leaders in the industry.

Benefits and Perks

Genworth Financial, Inc values the well-being of its employees. We offer competitive benefits packages that promote health, well-being, and financial security. Our benefits are designed to support you at different stages of your life and career.

Hiring Process

Our hiring process is designed to identify and recruit the best talent. From the initial resume submission to the final interview, each step allows us to understand your skills and potential fit within our team. We value transparency and communication, ensuring that candidates have a clear understanding of our expectations and the opportunities we offer.

Stay Connected

Search open positions that match your skills and interests on our Careers page. We look for passionate, curious, creative, and solution-driven team players. Join Genworth Financial, Inc and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.

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Learn more about Genworth Financial, Inc
Size
2,500 employees
Market Cap
$2.5 billion
Industry
Finance & Insurance
Net Income
$178 million
Founded
2004
5 Year Trend
-1.4%
Revenue
$8.6 billion
NASDAQ
GNW
* Ladders Estimates

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