EnLink Midstream

Partnership Engagement

EnLink Midstream$80K — $120K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in customer success or customer-facing roles, preferably in SaaS, healthcare, or enterprise environments.
  • Demonstrated ability to focus on measurable outcomes and customer value delivery.
  • Strong relationship-building skills applicable across various organizational levels, including executives.
  • Proactive problem-solving abilities with a solution-oriented mindset.
  • Commercial awareness with a knack for identifying growth opportunities.

Responsibilities

  • Own customer outcomes by partnering with them to define success and ensure value delivery.
  • Drive adoption and engagement by guiding onboarding and integration into customer workflows.
  • Proactively manage account health, monitoring indicators and resolving issues swiftly.
  • Build deep, trusted relationships with stakeholders at all organizational levels.
  • Turn customers into advocates through positive experiences and strong support.
  • Support expansion opportunities by identifying ways to deepen customer engagement.
  • Collaborate with the commercial team to achieve customer success goals.

Benefits

  • Opportunity for growth within a dynamic startup environment.
  • Chance to build impactful relationships with healthcare stakeholders.
  • Engagement in a role that drives measurable change in customer performance.
  • Ability to influence product adoption and customer loyalty.
  • Access to professional development resources tailored for customer success.
Full Job Description
Opportunity

We are looking for a Partner Engagement Manager to own the success and outcomes of Midstream's health system customers.

This role is responsible for ensuring customers realize value quickly and consistently. You will serve as the primary point of contact from day one-understanding customer goals, guiding adoption, and ensuring Midstream delivers measurable impact on financial and operational performance.

This is a high-ownership customer centric role. You will work closely with customers to turn initial adoption into long-term partnership-ensuring they see continuous value, expand their use of the platform over time, and become strong advocates for Midstream.

What you'll be doing

Own customer outcomes
Partner with customers to define success, track progress, and ensure Midstream delivers clear, measurable value.

Drive adoption and engagement
Guide onboarding, usage, and ongoing engagement to ensure the product becomes embedded in customer workflows.

Proactively manage account health
Monitor signals, identify risks early, and resolve issues before they impact retention or satisfaction.

Build deep, trusted relationships
Develop strong relationships across stakeholders-from operators to executives-becoming a trusted partner over time.

Turn customers into advocates
Create positive customer experiences that lead to references, case studies, and executive sponsorship.

Support expansion through value
Identify opportunities to deepen engagement as customers realize success, partnering with the commercial team where needed.

Who you are

Experienced in customer success or customer-facing roles
You have 5+ years of experience working closely with customers in SaaS, healthcare, or enterprise environments.

Outcome-oriented
You focus on delivering measurable value and ensuring customers achieve their goals-not just managing relationships.

A strong relationship builder
You build trust across all levels of an organization, including executive stakeholders.

Proactive and solution-oriented
You anticipate challenges, ask the right questions, and bring solutions before issues escalate.

Commercially aware (but not sales-first)
You understand how value leads to expansion and can spot opportunities without forcing them.

A high-ownership operator
You take responsibility for customer success, move quickly, and thrive in a fast-paced startup environment.

About EnLink Midstream

EnLink Midstream is a integrated midstream company with a diverse geographic footprint and a strong financial foundation, delivering tailored customer solutions for sustainable growth. Our expansive gathering, processing, fractionation, transportation and logistics assets are located in the most prolific oil and gas regions in North America, including North Texas, the Gulf Coast, Haynesville, Permian, Utica, Marcellus, Eagle Ford, Cana and Arkoma-Woodford. We are delivering growth and unlocking value for our customers, employees and investors through our proven expertise in leveraging our diversified assets and strategic relationships.

EnLink Midstream Careers

Join the dynamic team at EnLink Midstream, a leader in the energy sector, where innovation, leadership, and growth are at the heart of our operations. As a company committed to excellence and forward-thinking, EnLink Midstream offers unparalleled job opportunities for professionals eager to drive progress in the energy industry.

Work You’ll Do

At EnLink Midstream, you will collaborate with a team of experts dedicated to revolutionizing energy solutions. Our professionals enjoy a culture that fosters diversity, innovation, and leadership, making EnLink Midstream not just a place to work, but a place to grow and thrive professionally.

Explore Career Paths

Whether you're seeking an entry-level position or a more senior role, EnLink Midstream provides a range of career paths in areas such as operations, finance, marketing, and technology. Our internship programs offer a robust introduction to the energy sector, providing hands-on experience and networking opportunities that are critical for career growth.

Innovative Work Environment

EnLink Midstream is at the forefront of the energy industry’s transformation. Our team is constantly exploring innovative solutions to meet the evolving needs of our global clients. By joining us, you will work on projects that harness cutting-edge technology and sustainable practices, positioning you at the intersection of industry expertise and digital innovation.

Professional Development

Invest in your future with EnLink Midstream’s comprehensive professional development programs. From leadership training to technical workshops, we provide the tools and knowledge necessary for career advancement. Our commitment to professional growth ensures that every team member has access to the training and certifications needed to excel.

Benefits and Culture

EnLink Midstream values the well-being and satisfaction of our employees. We offer competitive benefits, including health care, retirement plans, and wellness programs. Our inclusive culture supports a diverse workforce, where every employee’s contribution is valued and celebrated.

Join Our Team

Discover the opportunities waiting for you at EnLink Midstream. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Search open positions that match your skills and interests on our Jobs page.

Stay Connected

Keep up to date with the latest developments and career tips from EnLink Midstream. Subscribe to our Careers Blog for insider perspectives and industry-leading insights that can help you shape your professional journey.

Networking and Career Growth

Enhance your career through EnLink Midstream’s extensive networking opportunities. Connect with industry leaders and peers who can provide valuable insights and support. Our focus on internal mobility and promotion from within allows employees to seek new challenges and advance within the company.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a job at EnLink Midstream today. Exciting and rewarding opportunities await those ready to join our team of dedicated and innovative professionals.

EnLink Midstream Jobs and Careers

At EnLink Midstream, your career is just beginning. Explore job opportunities and embark on a path of professional growth and achievement. Join us in shaping the future of energy, one innovation at a time.
Learn more about EnLink Midstream
Market Cap
$5.5 billion
Industry
Net Income
-$421.5 million
Founded
1992
5 Year Trend
+9.5%
Revenue
$3.8 billion
NASDAQ

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