ServiceNow

Partner Manager - Wipro

ServiceNow$125K — $150K *
US-AnywhereRemote in Toronto, ON
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15+ years in partner management or ecosystem roles within enterprise software or consulting services
  • Strong experience in engaging and managing partner relationships at all levels
  • Expertise in partner lifecycle management and performance measurement
  • Ability to integrate AI tools into workflows and decision-making
  • Demonstrated capability in supporting partner-driven deal executions
  • Strong communication skills to align stakeholders effectively
  • Proven collaboration skills in complex, matrixed environments

Responsibilities

  • Own end-to-end partner lifecycle management including GTM execution and performance tracking
  • Drive partner pipeline development and deal progression in close collaboration with field sales
  • Generate new business across existing and new markets through co-sell motions
  • Conduct quarterly business reviews and milestone tracking with WIPRO
  • Track performance metrics and escalate risks proactively
  • Engage WIPRO teams in active customer opportunities requiring partner collaboration
  • Align sales plays and marketing campaigns with partner strategies

Benefits

  • Flexible work personas allowing for remote work options
  • Supportive company culture promoting collaboration and influence across teams
  • Opportunities for professional growth through coaching and enabling partner teams
  • Access to cutting-edge AI tools and resources for enhanced work efficiency
Full Job Description
Job Description

The Partner Manager, is an individual contributor role responsible for the health, performance, and go-to-market execution, strategy and execution at WIPRO. Working directly with the Global WIPRO Partner Leader, this role translates joint global strategy into practice strategy and execution -engaging partners in co-sell motions, pipeline development, and customer delivery.

The Partner Manager operates cross-functionally alongside the Product Group, Field Sales, Enablement, Marketing, and Technical Partner Advisors (PTAGs) to ensure Wipro are activated at the right time for the right opportunities and across the Wipro teams. This role focuses on partner growth, sales effectiveness, and scalable execution across ServiceNow's routes to market.

Partner Engagement & Pipeline Execution
  • Own end-to-end partner lifecycle management for WIPRO, including joint business planning, GTM execution, and performance tracking
  • Own NNACV targets across sourced and influenced motions (sell-to, sell-with, sell-through).
  • Drive strategic pursuits, new logo acquisition, and pipeline expansion through close ServiceNow-Wipro collaboration.
  • Drive partner pipeline development and deal progression in close collaboration with field sales
  • Engage the right WIPRO teams in active customer opportunities, including proposal situations requiring partner collaboration
  • Generate new business in existing accounts, new markets, and net new logos through partner-led and co-sell motions

Cross-Functional Collaboration
  • Operate as a defined participant in cross-functional RACI models covering customer lifecycle and implementation motions
  • Align with internal stakeholders on roles, responsibilities, and execution across delivery and implementation activities
  • Partner to align sales plays to routes to market and guide partners on how to position and sell ServiceNow
  • Coordinate with Marketing to develop joint demand generation campaigns that drive co-sell pipeline

Partner Readiness & Governance
  • Conduct quarterly and bi-annual business reviews, governance forums, and milestone tracking with WIPRO
  • Coach and enable WIPRO teams -remotely and in person-building senior-level relationships and managing partner risk
  • Advise WIPRO on market, geographic, and route-to-market expansion, including new buying centers and customer segments
  • Track performance metrics and readiness indicators; escalate risks proactively to minimize business impact
  • Act as the primary partnership advocate across sales, product, customer success, marketing, and leadership teams to ensure consistent execution and impact globally.

Success Measures
  • WIPRO pipeline growth and revenue contribution (sourced and sell-through NNACV)
  • Expansion into new markets, buying centers, and net new logos
  • Partner engagement quality: early activation in customer opportunities and proposal motions
  • Build trusted relationships with senior executives, align priorities across complex organisations, and mobilise stakeholders around shared business outcomes.
  • Embed AI across GTM, solution development, and operational governance. Champion AI-driven, scalable ways of working and accelerate adoption of AI-native business models.


Qualifications

To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • 10-15+ years in partner management, alliances, or ecosystem roles within enterprise software and/or consulting/implementation services
  • Experience leveraging AI tools into work processes, decision-making, or problem-solving-including AI-powered tools and workflow automation
  • Familiarity with partner lifecycle management, partner experience and productivity drivers, and partner performance measurement
  • Experience supporting partner-involved deal and proposal motions, including identifying and aligning partners to pursue opportunities
  • Experience working with Wipro and/or developing strong relationships at all levels
  • Strong communication skills with the ability to align stakeholders on roles, expectations, and execution plans
  • Proven ability to collaborate and influence across multiple internal teams in complex, matrixed operating models
  • Strong understanding of partner-led and co-sell sales motions, including all routes to market


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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