Job DescriptionAs Partner Growth Manager, you will play a pivotal role in fueling the growth of our platform by sustaining and energizing our established partnerships. This role owns a portfolio of channel partners to create movement through active engagement, education, and growth.
You will act as a trusted advisor to long-standing partners, maintaining strong relationships while proactively identifying opportunities for expansion. You'll directly contribute to company goals by balancing relationship health, partner education, and retention with a genuine drive to uncover growth through channel-led sales.
This is a high-impact, cross-functional role responsible for cultivating long-term partner success and turning relationships into revenue.
Key ResponsibilitiesPortfolio Management & Partner Health- Own and manage a portfolio of established partners, using data and health scoring to prioritize outreach across the book of business.
- Diagnose the root causes behind plateaued or disengaged partnerships, such as champion turnover, shifting priorities, or feature under-adoption, and build a tailored re-engagement plan for each.
- Identify patterns across the portfolio and translate them into repeatable playbooks, scaling reactivation efforts rather than solving each account from scratch.
Growth & Expansion- Identify and pursue cross-sell, upsell, and expansion opportunities within long-established partnerships, building the case for growth using partner performance and usage data.
- Lead conversations that re-energize dormant accounts, introducing new features, use cases, or account structures that unlock renewed value.
- Exercise judgment on when to push for expansion and when a partner needs support to prioritize long-term relationship health over short-term wins.
- Identify and lead growth opportunities that contribute to revenue goals.
Retention & Partner Education- Serve as a trusted advisor to established partners, maintaining strong relationships built on responsiveness, consistency, and follow-through.
- Deliver ongoing education on new features, best practices, and platform updates to keep partners engaged and reduce the risk of stagnation or churn.
- Monitor partner health and satisfaction on an ongoing basis, proactively addressing concerns or needs.
- Pursue and lead regular check-ins with partner stakeholders to reinforce value and surface new opportunities.
Cross-Functional Collaboration- Work closely with leadership and cross-functionally across departments to align on partner strategy and priorities across the portfolio.
- Partner with the net-new-focused Partner Success Manager to ensure smooth, eventual hand-offs of maturing accounts into this portfolio.
Qualifications- Experience in partnership management, account management, or B2B sales, ideally within SaaS or a channel-based model
- Proven ability to manage a large portfolio of accounts (30+) with a structured approach to prioritization
- Strong track record of reviving stalled or disengaged relationships, not just growing healthy ones
- Comfortable running product demos and communicating technical concepts without over-engineering conversations
- Demonstrated ability to drive measurable business outcomes
- Excellent written and verbal communication skills, including experience presenting to senior leadership
- CRM proficiency and strong organizational habits for documentation and reporting
- Experience in the ATS, HR tech, or related SaaS ecosystem is a plus
Compensation & Benefits- 401(k) plan with regular and Roth options available
- $100/month telecom reimbursement
- Up to $50/month fitness reimbursement
- Comprehensive healthcare benefits
- Opportunity for professional development
- Open PTO policy
- Participation in employee stock option plan
- 9 annual paid holidays for full-time employees
- Fully remote environment
- Company equipment provided
- $85k - $100k OTE
- Commission: $15k targeted comp
