About the PositionWe are expanding our Partner Engineering team and seeking a Partner Engineer who will serve as a
technical counterpart on the post-sales side -from owning integration execution, post-launch growth and scaling the launches of new product and features operationally. This is a customer-facing role - you'll blend hands-on implementation, debugging, and scale engineering to act as the technical glue between our most strategic partners and internal teams. This role reports to the Partner Engineering Manager.
You will leverage your technical expertise to help solve the most difficult partner and product problems and influence Parafin's product direction. You will play a pivotal role in building out a scalable and best-in-class technical GTM post-sales function.
Join us and drive Parafin's growth!
What You'll Be Doing:- Scale technical onboarding with a focus on reducing the time to integrate with Parafin products. This can include owning and building internal or partner-facing tools to streamline onboarding.
- Drive the technical implementation of new product/features launches from initial planning through partner coordination, issue resolution, comprehensive testing, and final go-live.
- Act as the central point of contact for identifying and debugging critical technical issues during the implementation phase, coordinating prompt resolutions between internal teams and platform partners. Where necessary, provide tailored solutions to meet partners' integration needs.
- Document integration details and processes (internally and for partners), ensuring knowledge transfer and ease of support as our partner portfolio scales.
- Be the voice for our partners internally - Capture integration learnings and feedback to influence product roadmap, APIs, and platform improvements.
- Drive tooling & automation to scale repeatable integration launch patterns.
- Work with Product & Platform teams to evolve partner facing assets( demo apps, starter kits, tutorials etc.) based on real-world partner needs.
- Uphold technical documentation standards across company and be the flag bearer for managing our public facing docs
What We're Searching For:- Must have 3+ years of experience in client-facing technical roles, preferably in post-sales engineering, software integration, technical partner support, customer success engineer or technical GTM engineer.
- Strong engineering background with fluency in at least 2 programming languages a plus (e.g., Java, Python, JavaScript, etc.)
- Excellent communication skills, with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders, including executives.
- Proficiency with integration technologies, such as REST APIs, webhooks, SDKs, data pipelines, and embeddable UI components.
- Strong problem-solving skills, with a partner-focused approach. You have a demonstrated background of relentlessly raising the bar for great partner experience.
- Great intuition for navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach that considers both partner needs and engineering resourcing.
- Comfortable exploring and navigating Parafin's codebase, particularly with proficiency in React, Scala, and Python.
- Proven experience in creating working demos and production applications, showcasing your ability to apply technical skills to practical use cases.
- Ability to thrive in a highly ambiguous and fast-paced environment, adapting quickly to evolving requirements and priorities.
- Demonstrated passion for helping small businesses grow and succeed, showing genuine dedication to the success of our partners.
- Proficiency in crafting clear technical documentation for effective knowledge sharing, troubleshooting, and best practice distribution to internal teams and external partners.
Preferred Qualifications:- Knowledge of our industry's best practices for integration and technical scoping.
- Familiarity with SQL preferred
- Experience working in Fintech is a plus
What We Offer- Salary Range: $190 - $240k
- Equity grant
- Medical, dental & vision insurance
- Unlimited PTO
- Commuter benefits
- Free lunches
- Paid parental leave
- 401(k)
- Employee assistance program
