About the RoleAs our Partnership Enablement & Operations Lead, you'll be the operational engine that turns partner relationships into a consistent, measurable source of new business. This isn't a sales role and it isn't a management role - it's a builder role. You'll create the systems, content, and cadences that make our network of Partner Managers more effective across the country.
What You'll DoPartner Training & Enablement- Build and maintain the onboarding curriculum, content library, and product update cadence that keeps every partner informed and equipped to refer.
Lead Tracking & Pipeline Accuracy- Own the full partner lead tracking system, attribution reporting, and Salesforce coordination so every referral is logged, staged, and credited.
Proof of Partnership- Produce partner impact reports and dashboards that show each partner the revenue and outcomes their referrals generate.
Reciprocity- Design the closed-loop process that ensures every converted referral is acknowledged and every qualified lead is shared back.
Communication Cadence- Build the national cadence architecture - digests, check-in guides, re-engagement sequences, and an AI prompt library - that any Partner Manager can deploy consistently.
Quarterly Business Reviews (QBRs)- Own the QBR program end to end: templates, prep, structure, and follow-through.
How You'll Use AI:- AI is a core part of how this role operates - not a future aspiration. You'll use AI tools actively from day one to draft enablement content, generate partner briefings from CRM data, personalize outreach at scale, and surface at-risk partner signals before they become problems. We're looking for someone who already uses AI tools regularly and can talk concretely about how.
What You'll Bring: - 3+ years in partner operations, sales enablement, channel programs, or a related revenue operations function
- Demonstrated ability to build systems, SOPs, and tracking infrastructure from scratch - not just maintain what exists
- Strong data literacy: comfortable owning pipeline reporting, building dashboards, and translating data into partner-facing narratives
- Excellent written and verbal communication - you'll create content partners actually use and present QBRs they look forward to
- Experience working cross-functionally with sales, marketing, and leadership to align on process and attribution
- CRM proficiency (Salesforce preferred)
Preferred:
- Background in automotive, field sales tech, or vertical SaaS with a partner/channel component
- Experience designing and running QBR programs with external partners or customers
- Hands-on experience with AI tools (Claude, ChatGPT, Copilot, or similar) - able to discuss specific examples in an interview
- History of building enablement programs for geographically distributed field teams
Why You'll Love Working With UsHealth & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we're invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
