The OpportunityThe Partner Development Manager (PDM) for the NA segment supports the growth engine of AvePoint's Channel ecosystem. This role focuses on high-potential Managed Service Providers (MSPs), solution providers, and reseller partners who sit outside our top-tier portfolio but drive meaningful pipeline, scale, and market coverage. You will identify, enable, and grow these partners by providing structured outreach, education, and sales support with an emphasis on repeatable motions, expansion opportunities, and partner success.
This is an Ontario based role that directly supports the NA Channel team. The PDM plays a critical part in driving coverage capacity, outbound motions, and predictable partner activation.
What You Will Do (Key Responsibilities) - Own a defined list of partners across Canada and drive measurable engagement, enablement, and revenue outcomes.
- Model exceptional partner account management that delivers sales and service excellence.
- Conduct structured outreach including call blocks, email sequences, QBR preparation, and targeted campaigns aligned with Channel priorities.
- Identify opportunities to increase partner activation, including cross-sell and upsell motions, co-sell with Microsoft, and recurring service packages.
- Educate partners on AvePoint's product portfolio, licensing models, promotions, and use cases.
- Support partners by providing sales resources, assisting with trial set up, aligning technical experts when needed, and managing follow-through on opportunities.
- Track partner activity, funnel health, and pipeline progression using CRM and reporting tools.
- Collaborate with US-based Channel Directors and Partner Development Managers to ensure consistent execution, communication, and alignment on priorities.
- Prepare, update, and deliver performance reports, partner summaries, and internal readouts to leadership.
- Execute programmatic motions such as webinars, email campaigns, nurture journeys, and partner onboarding tasks.
Qualifications & Experience - 3+ years of experience in channel sales, partner management, partner success, inside sales, or customer-facing roles in a SaaS environment.
- Familiarity with MSP business models and the Microsoft cloud ecosystem and Google.
- Experience managing a high volume of accounts in an inside-sales or scaled-engagement environment.
- Strong French verbal and written communication skills to collaborate with Canada-based teams and partners.
Day-to-Day Expectations - Conduct structured outreach cadences to partners (calls, emails, LinkedIn).
- Maintain an active pipeline with timely updates and follow-through.
- Create partner summaries, track enablement progress, and prepare internal updates.
- Collaborate with NA Channel Sales team on campaigns, priorities, and escalations.
- Support partner webinar attendance, certifications, and training sessions.
- Drive partner awareness and usage of AvePoint resources including Partner Portal, campaigns, and marketing tools.
Required Skills - Strong time management and organizational skills.
- Ability to manage high-volume partner coverage.
- Confidence in leading partner conversations and driving next steps.
- Business development mindset with attention to detail.
- Ability to synthesize information into actionable insights.
- Exceptional listening skills, highly empathetic to partner needs and perspectives.
Preferred Experience - Experience supporting partners in the Microsoft, Google, or AWS ecosystems.
- Prior exposure to Channel Sales KPIs such as partner activation, pipeline creation, QBRs, and co-sell motions.
- Understanding of SaaS security, governance, or data management solutions.
The Salary Range for this role is $80,000 - $120,000 (CAD). At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, retirement plan with employer match, and tuition reimbursement and PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
