AHEAD

Partner Account Manager

AHEAD$110K — $140K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in program or partner management.
  • Excellent organizational skills and attention to detail.
  • Strong analytical skills with metric tracking proficiency.
  • Exceptional verbal and written communication skills.
  • Preferred experience in sales support or business development.
  • Ability to thrive in a fast-paced, multi-priority environment.
  • Bachelor's degree in Business Administration, Marketing, or related field (preferred).

Responsibilities

  • Track and report on proficiency and certification progress strategically.
  • Coordinate marketing efforts with stakeholders for growth plans.
  • Drive enablement initiatives with engineering and sales teams.
  • Collaborate with services team to support client needs in key IBM areas.
  • Develop sales strategies to enhance existing business and margins.
  • Identify and pursue new business opportunities across segments.
  • Maintain expertise in quoting tools for accurate proposal management.
  • Monitor and report on partner rebates and investment programs.
  • Communicate process updates through internal content creation.
  • Track pipeline progress and ensure accurate forecasting.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave
  • Additional benefits available, see link for details.
Full Job Description
We are looking for a detail-oriented Program Manager to oversee and streamline our partner programs for IBM. The ideal candidate will have strong analytical skills where they are able to forward think with the ability to communicate effectively across multiple teams to ensure alignment and maximize company, program, and deal profitability. This position will be approximately 75% Partner Programs and 25% Go-To-Market. Key Responsibilities • Proficiency and Certification Tracking: Work strategically and collaboratively to identify which proficiencies would be most beneficial. Identify the reason why. Complete, track and report proficiencies and certifications accordingly. • Marketing and MDF: Coordinate with AHEAD stakeholders on IBM demand gen campaigns and events to build strategic and intentional growth plans. • Enablement: Coordinate with the engineers and sales team on IBM enablement activities to grow AHEAD's collective skills on IBM's portfolio. • Services: Coordinate with the AHEAD services team to build a practice around key IBM solution areas to support client's needs. • Sales Strategy Collaboration: Work with sales teams to develop strategies to grow existing business while still maximizing margins and providing creative deal structuring. • Lead and New Business Development - Identify, assign and pursue opportunities to expand into new product categories, customer segments, and lines of business to drive revenue growth. • Quoting & Pricing Expertise - Develop and maintain expert-level knowledge of the quoting tool, including pricing structures, SKU management, product configurations, and quoting processes to ensure accurate and efficient proposals. • Rebate and Investment Reporting: Record, track, monitor and report on monthly, quarterly, and annual rebates, and other partner-related programs and investments. • Program and Incentive Management: Learn, utilize, track and report on various programs, ensuring all relevant metrics are captured. We would want to capture not only yearly programs, but quarterly and/or brand incentives. • Internal Content Creation and Communication: Create, publish, and effectively communicate internal content to maintain current processes, facilitating enablement for Operations, Engineering, and other relevant teams through newsletters and team meetings. • Pipeline Tracking: Regularly meet with in-house teams, partner channel teams, and distributors to progress and track the pipeline and ensure accurate forecasting to establish what needs to be done to get an opportunity booked. • Alignment Oversight: Investigate and resolve misaligned deals to ensure proper hygiene and optimizemargins, incentives, and profitability to progress deals. • Registration Tracking: Monitor weekly pipeline and registration additions, ensuring that all terms and conditions (T&C's) are met for compliance. • Sales Support: Maintain rapid responsiveness to sales teams (CDs, COSs, CSAs) for deal support as needed.Provide alignment support for new and existing sales teams including account mapping and introductionsvia emails/calls. • Strategic Partnership Oversight: Ensure Strategic Partnership KPI's, milestones and commitments are met,and report on progress based on a required schedule. • Customer Growth - Review our existing customer base to identify opportunities to grow each account through expanded use of current product lines and the introduction of new products and solutions. • Compliance & Audits - Serve as the subject matter expert on customer and manufacturer compliance requirements by understanding compliance audits, being able to identify gaps, and implement best practices to ensure we can successfully pass an audit. • Strategic Thinking - Assess situations and opportunities with a forward-looking perspective to identify risks, recommend solutions, and drive the appropriate next steps. • StrongCommunicationSkills:Demonstrate urgency and effective communication, being well-connected internally to facilitate collaboration. • Support for Partner Managers: Assist partner managers on unique projects related to strategic partner go-to-market initiatives. • Partner Advantage - understand, manage and oversee IBM's Partner Advantage program. Qualifications • Proven experience in program management, partner management, or a related field. • Excellent organizational skills with a strong attention to detail. • Strong analytical skills and proficiency in tracking metrics and reporting. • Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders. • Experience in sales support or business development is preferred. • Ability to work in a fast-paced environment while managing multiple priorities. • Bachelor's degree in Business Administration, Marketing, or a related field (preferred). • Occasional travel to support partnership, as appropriate. $110,000 - $140,000 a year The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

About AHEAD

AHEAD is a leading provider of enterprise cloud solutions. The company offers a range of services, including cloud migration, managed services, and consulting. AHEAD works with clients across a range of industries, including healthcare, finance, and retail. The company is headquartered in Chicago, Illinois, and has additional offices in Michigan, Minnesota, North Carolina, Ohio, and Wisconsin. AHEAD was founded in 2007 and has grown rapidly since its inception. The company has been recognized as one of the fastest-growing private companies in the United States by Inc. magazine.
Learn more about AHEAD
Size
1,000 employees
Industry

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