Parking Enforcement OfficerCompetition Number: 26170
Primary Work Location: Waterloo City Hall
Posting Status: Internal & External Job Posting
Hourly Range: $36.17 - $45.22 (Band I)
Number of Positions: 1 (Current Vacancy)
Employment Group: Staff Association
Job Status: Temporary Full Time (up to 36 months)
Posting Release Date: August 6, 2026
Hours of Work: 35 hours per week
Posting Closing Date: August 17, 2026
What you will do:Reporting to the Manager of Compliance and Standards in the Municipal Enforcement Services Division, your primary responsibilities will include, but are not limited to, the following:
- Enforce the parking restrictions on all city streets, private property and City property through the issuance of parking violation tickets or facilitating tows.
- Provide the public and other interested parties all necessary information and assistance related to by-laws in the City.
- Patrol City parks and facilities to enforce parking by-laws.
- When violations are observed, interact directly with person(s) to ensure compliance with by-laws is achieved.
- Manually and electronically record information/facts with respect to investigations.
- Respond to complaints generated through the Waterloo Regional Police Service, the City of Waterloo and citizens.
- Provide back-up to other enforcement officers and administration as required.
- Other duties as assigned.
What you will bring:- A two (2) year post-secondary diploma in Law and Security Administration, Police Foundations or related field with a minimum of one (1) year experience in municipal enforcement. An equivalent combination of education and experience may be considered.
- Familiarity with courtroom procedure and decorum with an understanding of the Ontario Evidence Act.
- Valid MTO 'G' licence in good standing with driver's abstract acceptable to the City (maximum of 3 demerit points; maximum of 2 convictions within the previous 36 months; no driving related criminal code convictions within the previous 36 months; and no ignition interlock restrictions) is required to perform the job.
- Working knowledge of provincial acts and codes, municipal by-laws, zoning, licensing, building and property standards is an asset.
- Strong report writing, tactful communication, public relations and interpersonal skills.
- Working knowledge of Microsoft Office products and strong keyboarding skills.
- Flexibility to work various shifts as assigned, including weekends, evenings, and nights.
- Valid First Aid and CPR certification or willingness to obtain.
- Previous experience with AMANDA would be an asset.
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
- Strong commitment to delivering quality customer service.
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.
What we will require:- A Criminal Record and Judicial Matters Check satisfactory to the City.
- Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable.
Staff Association:Qualified and eligible City of Waterloo Staff Association applicants will be considered first for this posting.
