Paralegal, Complainants' Review Committee (9-Month Term)

Law Society of British Columbia

$83K — $101K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Paralegal degree or equivalent with 5+ years of relevant experience in a legal or regulatory environment.
  • Exceptional communication and analytical skills, both written and verbal.
  • Ability to maintain confidentiality and exercise sound judgment in ambiguous situations.
  • Proficiency in Microsoft Office Suite, including Excel and Outlook, as well as Adobe.
  • Knowledge of administrative law principles, conflict resolution, or mediation skills preferred.

Responsibilities

  • Receive, manage, and schedule all incoming complaints for review, ensuring timely correspondence with complainants and lawyers.
  • Set and prepare agendas for the Complainants' Review Committee (CRC) meetings, posting them on the website.
  • Liaise with CRC members, preparing training materials and ensuring panel quorums are met.
  • Attend CRC meetings and accurately prepare and maintain minutes of each session.
  • Compose and send reporting letters to complainants and lawyers post-review.
  • Input data and maintain comprehensive CRC records in the management system.
  • Compile and maintain statistical reports relevant to the CRC activities.

Benefits

  • Support for hybrid work schedules, promoting work-life balance.
  • Location in the vibrant Yaletown area of Vancouver.
  • Engagement in a significant regulatory environment contributing to professional standards.
Full Job Description
The Law Society of BC is seeking a temporary, full-time, Paralegal for a nine-month term as part of the Intake & Early Resolution department. The Paralegal provides support for the staff liaison to the Complainants' Review Committee (CRC) and is responsible for the coordination of the entire complaints review process. The Paralegal works independently and under the general supervision of the Director, Intake & Early Resolution and Practice Standards. The Paralegal must have a thorough understanding of the Legal Profession Act, Law Society Rules, and the Code of Professional Conduct for BC.

The duties of the position include:
  • Receiving, managing and scheduling all incoming complaint review requests, and preparing and sending correspondence to complainants and lawyers confirming the scheduling of reviews;
  • Setting, preparing and posting CRC agendas to the Committee page on the Law Society website;
  • Liaising with members of the CRC, preparing and presenting the CRC training manual and materials, and ensuring quorums on CRC panels;
  • Attending all CRC meetings and keeping/preparing minutes of each meeting;
  • Composing and sending reporting letters to complainants and lawyers after a review has taken place;
  • Inputting CRC data and maintaining CRC records in the Law Society's record management system;
  • Maintaining and updating precedents for the Intake & Early Resolution (IER) department and the website;
  • Compiling and maintaining CRC statistics;
  • Preparing, under the supervision of the Director, Intake & Early Resolution and Practice Standards, referral opinions to the Discipline Committee and Practice Standards Committee;
  • Assisting with special projects as required;
  • Such other duties as the Director, Intake & Early Resolution and Practice Standards may require.

Qualifications
  • A paralegal degree (or equivalent) supplemented by at least 5 years of relevant experience, preferably in a legal or regulatory environment.
  • Exceptional interpersonal, written and verbal communication, and analytical skills.
  • Ability to exercise confidentiality, discretion, sound judgment as well as possessing critical thinking in ambiguous situations.
  • Proficiency with computer software including: Microsoft Office Suite, including Excel, Adobe, and Outlook required.
  • Knowledge of principles of administrative law, conflict resolution, or mediation skills is desirable.

The terms and conditions of the collective agreement between the Law Society of BC and the Professional Employees Association apply to this position.

The salary range for this position is $83,089.66 to $101,464.46.

The closing date for this competition is September 24, 2026. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

The Law Society of BC supports hybrid work schedules. This position is located at the Law Society of British Columbia office in the Yaletown area of Vancouver, BC.

845 Cambie Street

Vancouver, British Columbia

V6B 4Z9

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