The Role We're looking for a passionate and empathetic leader to join us as an
Strategy & Growth Manager. You will report to the Pennsylvania General Manager. This is a
Full-Time Hybrid opportunity based in Philadelphia, PA
. In this role you will be responsible for driving state-wide growth strategies and leading multidisciplinary teams that facilitate patient acquisition, intake operations, documentation management, and preliminary clinical assessments.
Key Responsibilities:- Lead Regional Growth Teams: Oversee multiple teams, driving efficiency and process improvements to enhance patient experience.
- Drive Partnerships & Referrals: Guide Business Development Associates in expanding partnerships, creating brand awareness, and optimizing resource allocation for growth.
- Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification.
- Manage Document Collection: Oversee teams handling documentation review to qualify families for our program.
- Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
- Ensure Cross-Functional Alignment: Collaborate with the General Manager and other departments to align growth strategies with state objectives.
- Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.
The Requirements: - At least 1-3 years of operational leadership experience, preferably in healthcare, community outreach, or growth/sales-oriented roles.
- Experience leading multi-disciplinary teams in fast-paced environments.
- Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution.
- Strong analytical skills with experience using data to drive decision-making and process improvement.
- Excellent communication skills, both with team members and external partners.
- Deep empathy and emotional intelligence, with genuine passion for helping underserved communities.
- Must reside or be willing to permanently relocate to the Greater Philadelphia Area, where the position is based and be willing to travel within the state regularly.
Benefits:- Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work - full-time employees are eligible for an annual company performance bonus.
- Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
- Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
- Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
- Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
Automated Decision ToolsAbby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact [redacted].
