AccorHotels

Overnight Front Office Manager

AccorHotels • $80K — $85K *
Santa Monica, CA 90405In-Person
Hospitality & Recreation
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 1-2 years management experience in hotel rooms operations
  • Strong problem-solving and multitasking skills
  • Self-starter with ability to work independently
  • Excellent organizational and communication skills
  • Strong motivational and interpersonal abilities

Responsibilities

  • Oversee daily operations of the Front Office
  • Supervise and support Overnight staff across departments
  • Drive high performance and motivate Front Office team
  • Ensure exceptional guest service experiences
  • Continuously seek opportunities to enhance service quality

Benefits

  • Confidentiality of applicant information maintained
  • Includes EEO guidelines compliance.
Full Job Description
Job Description

Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

  • Responsible for the day-to-day operations of the Front Office. Supervises Overnight staff in all departments
  • To ensure high levels of performance and to motivate all the Front Office team members, focusing on his/her specific strengths and opportunities
  • Continuously committed to provide excellent service and exceed guests expectations


Qualifications
  • 1-2 years management experience in rooms, including a solid working knowledge of the Front Office Operation
  • Demonstrated ability to resolve problems, multi-task and to be a self-starter who can work independently with minimal supervision
  • Excellent organizational, communication, motivational and interpersonal skills


Additional Information

All your information will be kept confidential according to EEO guidelines.

About AccorHotels

AccorHotels is a multinational hospitality company that operates in 100 countries with over 4,800 hotels, resorts, and residences. The company was founded in 1967 and is headquartered in Issy-les-Moulineaux, France. AccorHotels operates under several brands, including Sofitel, Novotel, Mercure, and Ibis. The company's mission is to make every guest feel welcome and provide them with a unique experience. AccorHotels is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about AccorHotels
Size
214,000 employees
Industry
Hospitality & Recreation
Founded
1967
* Ladders Estimates

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