AccorHotels

Overnight Front Office Manager

AccorHotels • $80K — $85K *
Santa Monica, CA 90405In-Person
Hospitality & Recreation
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 1-2 years in rooms management with a focus on Front Office operations
  • Proven problem-solving and multitasking abilities
  • Self-starter comfortable working with minimal supervision
  • Strong organizational skills
  • Exceptional communication and interpersonal skills

Responsibilities

  • Oversee day-to-day Front Office operations
  • Supervise Overnight staff across departments
  • Motivate Front Office team members to perform at peak levels
  • Commit to providing excellent service to exceed guest expectations
  • Continuously seek improvements in service delivery

Benefits

  • Opportunity for career advancement within the hotel
  • Work in a dynamic and fast-paced environment
  • Engagement in team-building exercises
  • Access to ongoing training and development programs
Full Job Description
Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:
  • Responsible for the day-to-day operations of the Front Office. Supervises Overnight staff in all departments
  • To ensure high levels of performance and to motivate all the Front Office team members, focusing on his/her specific strengths and opportunities
  • Continuously committed to provide excellent service and exceed guests expectations
Qualifications
  • 1-2 years management experience in rooms, including a solid working knowledge of the Front Office Operation
  • Demonstrated ability to resolve problems, multi-task and to be a self-starter who can work independently with minimal supervision
  • Excellent organizational, communication, motivational and interpersonal skills

About AccorHotels

AccorHotels is a multinational hospitality company that operates in 100 countries with over 4,800 hotels, resorts, and residences. The company was founded in 1967 and is headquartered in Issy-les-Moulineaux, France. AccorHotels operates under several brands, including Sofitel, Novotel, Mercure, and Ibis. The company's mission is to make every guest feel welcome and provide them with a unique experience. AccorHotels is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about AccorHotels
Size
214,000 employees
Industry
Hospitality & Recreation
Founded
1967
* Ladders Estimates

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