The Home Depot

Outside Sales Representative - Laguna Niguel

The Home Depot • $75K — $95K *
US-AnywhereRemote in California City, CA
Retail & Consumer Goods
Less than 5 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • 5-7 years of professional experience, preferably in sales or account management
  • 2 years' experience in home improvement or home building industry
  • Strong networking ability to create and foster business relationships
  • Proficient in Microsoft Office Suite and Salesforce for customer management
  • Excellent verbal and written communication skills with a global perspective
  • Demonstrated success in a fast-paced retail environment
  • Ability to tailor customer communications and strategies effectively.

Responsibilities

  • Participate in regional meetings and communicate weekly activities with Pro Sales Manager
  • Develop and grow new sales relationships in the territory
  • Represent The Home Depot Pro brand at community events to drive new business
  • Drive the sales process by partnering with Inside Sales Support Representative
  • Plan customer sales calls and manage communications in Salesforce
  • Conduct prospecting efforts, leveraging leads to generate new business
  • Develop customer base strategies and cultivate ongoing business relationships.

Benefits

  • Opportunity for overnight travel (20%-50% of the time)
  • Exposure to a range of working environments with potential challenges
  • Ability to work with diverse teams in a dynamic retail space
  • Development of key sales and negotiation skills within a professional context.
Full Job Description
Position Purpose:

The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.

Key Responsibilities:
  • 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
  • 60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.
  • 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
  • 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

Direct Manager/Direct Reports:
  • This Position typically reports to the Pro Sales Manager
  • This Has 0 Direct Reports

Travel Requirements:
  • Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:
  • Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions:
  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • 5 years of professional work experience
  • 2 years account management/sales management experience
  • 2 plus years home improvement or home building industry experience
  • Successful professional growth in a high-paced retail environment
  • Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
  • Ability to leverage relationships to accomplish sales and profitability goals
  • Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
  • Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
  • Strong leadership and negotiation skills; ability to persuade or influence others
  • Excellent communication skills (verbal, written) and able to communicate globally

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 2

Preferred Years of Work Experience:
  • 5

Minimum Leadership Experience:
  • No previous leadership experience

Preferred Leadership Experience:
  • No previous leadership experience

Certifications:
  • None

Competencies:
  • Action Oriented
  • Being Resilient
  • Persuades
  • Builds Networks
  • Communicates Effectively
  • Customer Focus
  • Drives Results

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $75,000.00 - $95,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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