Outside Sales Advisor

Service Corporation International

$85K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • Funeral Director License in specific states (if applicable)
  • 2-5 years of inside sales or business to consumer experience preferred
  • 1-2 years of industry experience preferred
  • Strong interpersonal, communication, and customer service skills essential
  • Self-motivated with a strong closing ability
  • Proficiency in computer skills, including Microsoft Office and CRM systems.

Responsibilities

  • Convert company-provided leads into sales through in-person meetings
  • Build and maintain a customer network from leads provided by the company
  • Identify and suggest products to meet customer needs through effective communication
  • Demonstrate product functions to customers based on identified needs
  • Ensure customer satisfaction through relationship management and issue resolution
  • Utilize SalesForce or relevant CRM software for daily operations
  • Attend required training and reporting meetings regularly.

Benefits

  • 401(k) retirement plan offered
  • Health insurance coverage provided
  • Health savings account available
  • Professional development assistance to broaden skills
  • Referral program to incentivize sharing opportunities
  • Flexible work environment accommodating outdoor and indoor settings.
Full Job Description
Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors. JOB RESPONSIBILITIES  • Convert Company provided leads into sales. • Maintain a network of customers from Company provided leads. • Builds and maintains a network of sources from which to identify new sales leads. • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. • Demonstrates the functions and utility of products or services to customers based on their needs. • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. • Daily use of SalesForce or applicable CRM system. • Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home. • Report daily, weekly, monthly sales and appointments to Sales Manager • Comply with industry compliance during the entire sales process • Other responsibilities as assigned. MINIMUM Requirements Education • High school diploma or Equivalent Certification/License • Appropriate Funeral Director License in Specific States Only • First 30 days of employment complete PAA Curriculum Certification Dignity University Experience • 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required) • 1-2 years of industry experience (preferred but not required) • 3-5 years in transferable experience Knowledge, Skills and Abilities • Exceptional level of professionalism • Strong telephone, interpersonal and communications skills • High level of compassion and integrity • Strong “one call/visit close” ability • Must be able to multi task, set priorities and manage appointments • Experience with in-home and/or seminar based sales preferred • Proficient computer skills required, with experience working on a tablet preferred • Independent, self-reliant, and self-motivated • Excellent Customer Service Skills. • Conveys information clearly and concisely in written and spoken communication • Resolves problems and provides solutions to customers in a timely manner • Time management and organizational skills • Entry level Microsoft Office Suite (Word, Excel, Outlook) • Reliable transportation • Own a Cellphone Total Compensation: $85K to $100+ No cap on earnings potential - Full-time If you are a hard-working individual with a proven track record of success, and if it is time to find your 'WHY,' please contact us to learn more. Job Type: Full-time Benefits: • 401(k) • Health insurance • Health savings account • Professional development assistance • Referral program • Retirement plan Work CONDITIONS When considering the work hours associated with this job, the following factors may apply: Work Environment • Work indoors and outdoors during all seasons and weather conditions • Limited amount of local and/or multiple location traveling • Traveling to customer’s homes and local Business • Business casual attire is required when in contact with customers.  Work Postures • Frequent, continuous periods of time standing • Sitting continuously for many hours per day • May required climbing stairs to access buildings frequently Physical Demands • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage • Move, push and pull up to 25 lbs. • Driving to and from appointments Work Hours • This outside sales position may require varied work hours depending on customer needs. • Travel locally with the distance varying depending on the market. Postal Code: 60515 Category (Portal Searching): Sales Job Location: US-IL - Downers Grove

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