Outside Sales Account Manager - Plumbing/HVAC

Dakota Supply Group

$37K — $133K *
Fargo, ND 58103In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent, postsecondary degree preferred.
  • Valid driver's license with acceptable driving record.
  • 2+ years of product knowledge or 3-5 years of field experience in plumbing/HVAC applications.
  • Strong sales skills with a proven track record in territory development.
  • 3-5 years of sales experience.
  • Excellent organizational and multitasking abilities.
  • General understanding of Plumbing/HVAC software programs.

Responsibilities

  • Travel up to 125 miles to establish and maintain customer relationships.
  • Collaborate with Inside Sales Associates to enhance customer satisfaction and territory growth.
  • Seek and develop new customer opportunities and accounts.
  • Introduce and demonstrate new products and marketing initiatives.
  • Communicate with management about changes in product demand.
  • Facilitate the customer ordering process and address customer inquiries.

Benefits

  • 100% employee owned, benefiting from the Employee Stock Ownership Plan (ESOP).
  • Strong commitment to employee training and development.
  • Competitive compensation packages based on experience and potential.
  • Generous Paid Time Off (PTO) and Extended Medical Leave (EML).
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Family planning and childcare savings opportunities, including paid parental leave.
  • Various retirement savings options including 401(k) with employer match.
  • Discount on all DSG-supplied products.
  • Paid volunteer hours to encourage community involvement.
Full Job Description
Salary Range: This position is eligible for our Account Manager Commission Program, which includes a general range of salary and total compensation (salary + commission and accelerator) that varies based on assigned accounts and the total GP$ associated with those accounts.
  • Base Salary Range: $37,500-$133,125
  • Base Commission: Earned monthly on paid gross profit dollars (GP$) above the threshold.
  • Accelerators: Earned quarterly based on meeting specific goals, with payouts on all paid GP$ above the threshold once goals are met.


DSG is seeking a Plumbing/HVAC Outside Sales Account Manager for our Fargo, ND area. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities.

A Typical Day in the Life of a Plumbing/HVAC Outside Sales Account Manager at DSG:
  • Travel up to 125 miles of branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary
  • Work with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth
  • Seek and develop new customer opportunities and accounts
  • Introduce, promote, and demonstrate new products and marketing programs
  • Correspond with Branch Manager and Purchasing Agents on changes in product demands
  • Act as a facilitator for the customer ordering process, including: processing all types of customer orders, correcting orders, responding to open order and back-order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process


A Successful Plumbing/HVAC Outside Sales Account Manager Typically Has:
  • A high School diploma or equivalent; postsecondary degree is preferred.
  • A valid driver's license and acceptable driving record (required).
  • Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing/HVAC products.
  • Strong sales skills, with a proven track record of successful territory development.
  • 3-5 years of sales experience.
  • Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
  • A strong attention to detail and ability to follow-through/follow-up.
  • A general understanding of Plumbing/HVAC software and programs to help customers with designs and rebates.
  • Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
  • Excellent time management skills.


At DSG, We Offer Benefits Built for You:
  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
  • We offer competitive compensation packages based on your experience and potential.
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA)with employer contribution, among many others.
  • We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
  • Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
  • You will receive a discount on all DSG-supplied products.
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

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