Outpatient Practice Administrator- Albany, NY- Full Time

Trinity Health

$82K — $123K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 5 years management experience in the medical field.
  • Proficiency with Electronic Medical Records (EMR).
  • Proficiency in Microsoft Office.
  • Excellent attention to detail and organization.
  • Effective verbal and written communication skills.
  • Commitment to confidentiality and respect.
  • Demonstrated ability to manage multiple priorities in a deadline-driven environment.
  • Customer service orientation is essential.

Responsibilities

  • Collaborate effectively with Directors and Managers on operational committees.
  • Act as liaison between administration and physicians.
  • Coordinate schedule changes with all relevant parties.
  • Provide human resource management services including recruitment and performance evaluations.
  • Serve as a resource for physicians regarding EMR and EPM systems.
  • Participate in physician office incentive program activities.
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality.

Benefits

  • Generous tuition allowance for career development.
  • Strong orientation program for new hires.
  • Office hours are Monday to Friday, enhancing work-life balance.
Full Job Description
Employment Type:
Full timeShift:
Day Shift

Description:

Practice Administrator - Outpatient Practices - Albany, NY - FT

This position is based at 1 Pine West Plaza Washington Ave Ext STE 101 Albany, NY.

Position Highlights:
  • Quality of Life: Where career opportunities and quality of life converge
  • Advancement: Strong orientation program, generous tuition allowance and career development
  • Office Hours: Monday - Friday


What you will do:

The Manager of Practice Administration is responsible for the efficient daily operations of assigned offices. Reporting to the Director of Practice Operations, the Practice Administrator is responsible for hiring and supervising support staff, oversees day- to -day practice operations including maintenance of medical records, human resource management, property and facilities, equipment, billing and adheres to OSHA, JCAHO and DOH requirements. The Manager of Practice Administration will perform all job functions in a courteous and professional manner consistent with the St. Peter's Health Partner's Core Values.

Responsibilities:
  • Collaborate and communicate effectively with Directors, Managers, and others and participate positively and proactively on operations and management committees.
  • Working closely with administration, serves as liaison between administration and physicians.
  • Work closely with office management staff.
  • Coordinate and communicate schedule changes to physicians, managers and administration.
  • Working closely with administration, serves as liaison between administration and physicians.
  • Serve as liaison between physicians and all other departments as required to meet operating needs.
  • Work in a collaborative/team approach with Providers to ensure their needs are met.
  • Provide human resource management services for covered sites including but not limited to:
  • recruitment, orientation and support.
  • address performance and/or behavior issues appropriately
  • complete annual performance evaluations
  • involve the human resources department appropriately in employee relations issues
  • coach, counsel and support employees and lead by example.


  • Provide back up in the absence of other St Peter's Health Partners Medical Associates management personnel.
  • Work closely with administration, finance, human resources, and compliance/QA to communicate and execute practice-wide policies and procedures.
  • Attend and participate in all required physician and management meetings and training sessions.
  • Work closely with finance regarding monthly financial statements and site financial performance.
  • Serve as a resource for physicians and staff with regard to EMR and EPM systems.
  • Coordinate activities related to physician office participation in available incentive programs including Meaningful Use, Patient Centered Medical Home, and PQRS.
  • Maintain patient confidentiality and adhere to HIPAA regulations as appropriate.
  • Work cooperatively with all team members to ensure quality service at all times.
  • Communicate respectfully and effectively with providers, clinical staff, colleagues,

management staff and others.
  • Perform mandatory in-service training including but not limited to OSHA and harassment. Maintains a clean and safe work environment.
  • Perform other duties as assigned.


What you will need:

Experience:
  • Minimum of 5 years management experience the medical field.
  • Proficiency with Electronic Medical Record.
  • Proficiency with Microsoft Office.
  • Excellent attention to detail and organization.
  • Effective speaking and writing skills.
  • Commitment to confidentiality and respect.
  • Demonstrated ability to handle multiple priorities in a deadline-driven environment.
  • Understand and embrace a customer service focus.
  • Ability to work independently, yet function collaboratively within a team


Education:
  • Associates degree required.
  • Ability to lift 20 lbs.


Pay Range: $39.45 to $59.20

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

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