RH

Outlet Store Leader

RH • $75K — $95K *
San Rafael, CA 94901In-Person
Retail & Consumer Goods
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in retail, preferably in home furnishings
  • Strong leadership and communication skills
  • Exceptional analytical, problem-solving, and decision-making abilities
  • Commitment to quality with a keen eye for detail
  • Proficiency with Mac OS, iOS devices, Microsoft Office, and Google applications
  • Willingness to travel occasionally, including extended trips
  • Flexibility in working a dynamic schedule

Responsibilities

  • Lead, coach, and inspire teams to foster a performance-driven culture
  • Proactively address team needs and collaborate with leadership and HR for team well-being
  • Manage the full Team Member lifecycle from hiring to career transitions
  • Ensure visual displays meet brand standards and operational excellence
  • Champion risk management and profit protection across all operational facets
  • Identify and analyze business opportunities for extraordinary performance
  • Support and execute initiatives as the business evolves
  • Represent the RH brand with professionalism and integrity

Benefits

  • Opportunities for professional growth within a visionary environment
  • Dynamic and engaging work culture focused on team success
  • Collaboration with cross-functional teams for comprehensive support
  • Commitment to employee well-being and performance management
  • A role in shaping customer experiences in a unique retail setting
Full Job Description
RH is seeking an Outlet Store Leader to provide strategic and operational leadership across all aspects of the business, developing and empowering cross-functional teams to deliver unexpected and extraordinary customer experiences. The ideal candidate will be a visionary leader with a passion for inspiring teams, a commitment to Quality, and the skill to execute with precision in a dynamic, fast-paced environment. This role sets the strategy, drives execution, and creates a high-energy culture where teams are empowered to do the right thing. YOUR RESPONSIBILITIES
  • Lead, coach, and inspire teams to create a positive, dynamic, and performance-driven culture
  • Foster a People First environment by proactively addressing team needs, removing obstacles, and partnering with Field Leadership and the People Team to support growth, performance, and well-being
  • Guide all aspects of Team Member lifecycle decisions, from hiring and development to performance management and career transitions, in partnership with Field Leadership and the People Team.
  • Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence
  • Champion profit protection across risk management, security, cash controls, inventory management, and internal audits
  • Identify, analyze, and communicate business opportunities to drive extraordinary results
  • Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes
  • Represent the RH brand with integrity, professionalism, and personal presentation
OUR REQUIREMENTS
  • 5+ years of leadership experience in retail, preferably in home furnishings
  • Strong leadership and communications skills, with the ability to inspire and guide our Team Members
  • Exceptional analytical, problem-solving and decision-making skills
  • Commitment to Quality with meticulous attention to detail
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office and Google applications
  • Travel periodically, including extended trips as needed
  • Flexibility to work a dynamic schedule across all operational hours
PHYSICAL REQUIREMENTS
  • Lift and move items up to 50 lbs, using proper equipment and safety techniques
  • Maneuver throughout the sales floor and stockroom
  • Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

About RH

RH (formerly Restoration Hardware) is a luxury home furnishings retailer that offers furniture, lighting, textiles, bathware, decor, and outdoor products. The company operates through its retail galleries, source books, and websites. RH's products are designed to appeal to affluent consumers who are interested in high-end, modern home decor. The company has been expanding its product offerings and store footprint in recent years, and has also launched a hospitality business that includes restaurants and boutique hotels.
Learn more about RH
Size
5,700 employees
Market Cap
$6.1 billion
Industry
Retail & Consumer Goods
Net Income
$210 million
5 Year Trend
+12%
Revenue
$2.7 billion
NASDAQ
RH
* Ladders Estimates

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