OverviewAs an
Outbound SalesSupervisor you will be required to assist in training & developing all Outbound Inside Sales Representatives. In addition, you will be expected to recruit, onboard and coach candidates.
Responsibilities- Manage the day-to-day activity in the Outbound department to ensure the Outbound Inside Sales Reps are meeting goals and expectations.
- Coach and motivate Outbound ISR's and provide real-time feedback.
- Coach each Outbound ISR to the scripting and preferred methodology in the Outbound Department.
- Develop, onboard and continuously train Outbound ISRs.
- Provide feedback and when needed performance improvement plans to direct Outbound ISR's to get back to standards.
- Attend departmental meetings to become abreast of company policy updates and direction.
- Make calls to prospective customers in the database with the intent of setting high quality appointments and demonstrating process/methodology to the Outbound ISRs.
Qualifications- Ability to teach and demonstrate the methodology.
- Excellent team relations, empathetic, personable, and communication skills.
- Exceptional leadership skills.
- Ability to work with a sense of urgency to complete responsibilities timely.
- Must be able to organize & prioritize.
- Ability to adapt well and accept/give feedback in a changing environment.
- Ability to find resolution, deliver difficult feedback and advise management.
- High School Diploma or equivalent preferred.
- Minimum of 1 year in Inside Sales role (or similar).
- Must have a minimum of 1 year Inside Sales Supervisor experience (or similar).
- Minimum 1 years' experience managing a team.
Benefits- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
Posted Salary RangeUSD $80,000.00 - USD $130,000.00 /Hr.
