Outbound Sales Manager - Premier Superalloy BusinessCountryUnited States of America
State / County Michigan
City Muskegon
Division Metals
Company Cannon Muskegon
Function Sales
Workplace Type On-Site
Position type Full Time
Opportunity ID 23448
Job Description The Outbound Sales Manager will work onsite at our flagship metals plant in Cannon-Muskegon (in West Michigan). Rich relocation support is available for non-local candidates. *Travel will be required as needed for Customer visits and Customer engagement.
Outbound Sales Manager SummaryThe Sales Manager leads in the management of the Company's sales activities - maintaining strong, long-lasting relationships and contact with customers, ensures timely customer service, responds to customer requests, facilitates accurate and timely order entry and drives customer order fulfillment to ensure profitability.
Primary Responsibilities- Manage, lead and develop support team of Customer Service Representatives.
- Monitor sales metrics and provide sales forecast.
- Perpetuate sales bookings through direct contact and technical liaison with customers.
- Collecting Sales Forecast data from Sales team and reporting progress on a weekly basis to Sales Director.
- Manage day-to-day customer communication and ongoing relationships as it relates to current, new and upcoming orders, as well as additional opportunities.
- Propose strategic sales activities based on customer demand and internal capacity,
- Report on customer sales trends to Sales and senior leadership.
- Maintain/control inventory levels for finished goods as directed by management. Monitor finished goods inventory for opportunities and to minimize risk.
- Track/expedite production orders.
- Assist accounting with collections.
- Perform order entry/understand guidelines of contract review.
- Interface between customers and Manufacturing/Technology concerning specification/technical capability.
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Ability to travel at least 15% of the time.
- Must be willing to work extra hours, if/when needed, in order to ensure that business & customer deliverables are met timely.
- Other duties as assigned.
Education and experience - Required- 4-year degree in Business Administration, Marketing or equivalent.
- Minimum of 5 years of technical-related sales experience, preferrable in the alloy or aerospace industries.
- Familiar with technical aspects of CM alloys and concepts of manufacturing processes preferred.
- Previous leadership experience preferred.
Skills/Competencies- Strong project/ account management skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent troubleshooting skills.
- Knowledge of CRM, ERP and MS Office software.
- Understanding of sales performance metrics
- Ability to work independently.
- Ability to work independently.
- Strong presentation skills.
- Ability to think strategically and strong problem-solving aptitude.
- Self-confidence.
- Business acumen and financial aptitude.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and work with personnel at all organizational levels.
Relocation Relocation is authorized for this position.
This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce. 
